Frontdesk Self-Guided Tours vs Tourzy

Frontdesk Self-Guided Tours is a scheduling and access service for self-guided apartment visits. It operates on Android, iOS, web, and through an API, and is intended for multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities. Operators configure tour windows by community and can offer single-unit or multi-unit tours. Before access is issued, prospects can upload identification for OCR validation, complete selfie identity matching, and undergo pre-screening. Verified visitors receive time-bounded smart-lock credentials by SMS or mobile app; voice instructions provide a backup when SMS delivery fails. Scheduling can synchronize with Google Calendar, Outlook, and PMS calendars. Listed lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX, while listed property connections include Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM. In-tour SMS help, feedback surveys, application nudges, and lost-reason capture extend beyond access. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. Business-in-a-Box costs $99 a month, or $79/mo billed annually, with a 7-day trial and no credit card required.

Tourzy is a self-showing platform for tours of homes and apartments. Buyers and renters can book a 30-minute window from the seller’s available times, verify their identity and enter using a secure smart lock; the door relocks when the window ends. Tours can be canceled without charge up to two hours before the visit, and visitors can go without an agent or bring their own. Clearly posted cameras monitor living areas without audio, with a live operator on standby. Visitors can enter priorities such as budget, bedrooms and location to see nearby listings ranked by fit. During a visit, they can tap for room information or message the operator, save personalized notes afterward and submit an offer from the app. Single-family home builders and multifamily communities use the platform to make homes available for tours and track tour performance. Tourzy says evening and weekend tours are possible when sellers have openings. The service is listed for iOS and web; its iPhone app is described as a tool for property owners and installers to manage tours and access. Pricing is available on request.