FrontLobby vs RentPrep
FrontLobby
frontlobby.comRentPrep
rentprep.comSide by side
| Figure | FrontLobby | RentPrep |
|---|---|---|
| Price from | $1.66/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 6 |
| Spec score · Tenant Screening Software | 8.1 (#7) | 7.5 (#16) |
| Founded | 2018 | 2007 |
| Purpose | FrontLobby provides landlords and property managers tenant screening, rent reporting, and debt reporting tools. | RentPrep provides tenant screening reports to landlords and property management companies. |
| Security | Its Security Policy says HTTPS traffic uses TLS encryption, passwords are hashed with bcrypt, and customer data is stored on AWS with encryption at rest through Amazon RDS. | RentPrep says sensitive and credit information is transmitted using TLS, encrypted in payment-gateway provider databases, and not stored on its servers after a transaction. |
| Support | FrontLobby lists support by email, callback request, live chat in the account, and a Help Center with guides, videos, and articles. | US-based support is available by phone, live chat, and email Monday–Friday 9AM–5PM EST, with live chat and email also available Sundays 10AM–3PM EST. |
Plans
FrontLobby
- Free Basic MembershipFree
- Credit Report — Premium$14.99, paid once
- Premium Membership$19.92 a year
- Applicant-Pay Credit Report$19.99, paid once
- Credit Report — Basic$19.99, paid once
- Tenant Screening Bundle — Premium$29.99, paid once
- Applicant-Pay Tenant Screening Bundle$39.99, paid once
- Tenant Screening Bundle — Basic$39.99, paid once
- Debt Reporting — Premium$99.99, paid once
- Debt Reporting — Basic$199.99, paid once
RentPrep
- Income Verification Add-on$10, paid once
- Income & Employment Verification Add-on$15, paid once
- Credit Report Only$29, paid once
- Full Background Check Only$29, paid once
- Complete Screening Package$49, paid once
- Enterprise ScreeningPriced on request
In their own words
FrontLobby
FrontLobby provides landlords and property managers with tenant screening, rent reporting, and debt reporting tools. Its screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau; the US screening page identifies TransUnion as the credit screening provider. Most screening reports are said to be available within five minutes, though package choice and identity verification or consent steps can affect timing. Landlords submit applicant information and obtain required consent before reviewing results online. Screening can be paid for by the landlord or applicant, and does not require a subscription. The free Basic Membership includes property and lease management, Tenant Records, tools and resources, marketplace access, and pay-as-you-go screening and debt reporting. One-time screening options are listed from $14.99 to $39.99, while debt reporting is listed at $99.99 or $199.99 per once. Premium Membership costs $19.92 per year and includes rent reporting for 20 leases, discounts on screening and debt reporting, and one-on-one setup and support. Larger portfolios can access bulk screening, integrations, API access, dedicated support, volume pricing, and customizable packages.