FrontLobby vs SoftScreen
FrontLobby
frontlobby.com
SoftScreen
softscreen.comSide by side
| Figure | FrontLobby | SoftScreen |
|---|---|---|
| Price from | $1.66/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 10 | 2 |
| Spec score · Tenant Screening Software | 8.1 (#7) | 7.5 (#17) |
| Intended users | The screening service is designed for landlords and property managers and is described as working for portfolios from 1 to 1,000+ units. | The service describes tools for renters, landlords, real estate agents, property managers and brokers. |
| Purpose | FrontLobby provides landlords and property managers tenant screening, rent reporting, and debt reporting tools. | SoftScreen combines rental credit, eviction and criminal-background screening with rental applications, income verification and secure document sharing. |
| Support | FrontLobby lists support by email, callback request, live chat in the account, and a Help Center with guides, videos, and articles. | The site advertises U.S.-based customer support seven days a week and lists [email protected] and 860.866.8713. |
Plans
FrontLobby
- Free Basic MembershipFree
- Credit Report — Premium$14.99, paid once
- Premium Membership$19.92 a year
- Applicant-Pay Credit Report$19.99, paid once
- Credit Report — Basic$19.99, paid once
- Tenant Screening Bundle — Premium$29.99, paid once
- Applicant-Pay Tenant Screening Bundle$39.99, paid once
- Tenant Screening Bundle — Basic$39.99, paid once
- Debt Reporting — Premium$99.99, paid once
- Debt Reporting — Basic$199.99, paid once
In their own words
FrontLobby
FrontLobby provides landlords and property managers with tenant screening, rent reporting, and debt reporting tools. Its screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau; the US screening page identifies TransUnion as the credit screening provider. Most screening reports are said to be available within five minutes, though package choice and identity verification or consent steps can affect timing. Landlords submit applicant information and obtain required consent before reviewing results online. Screening can be paid for by the landlord or applicant, and does not require a subscription. The free Basic Membership includes property and lease management, Tenant Records, tools and resources, marketplace access, and pay-as-you-go screening and debt reporting. One-time screening options are listed from $14.99 to $39.99, while debt reporting is listed at $99.99 or $199.99 per once. Premium Membership costs $19.92 per year and includes rent reporting for 20 leases, discounts on screening and debt reporting, and one-on-one setup and support. Larger portfolios can access bulk screening, integrations, API access, dedicated support, volume pricing, and customizable packages.
SoftScreen
SoftScreen combines rental screening with applications, income verification, and secure document sharing for renters and real estate professionals. Its screening package includes a TransUnion full credit report and score, plus criminal-background and eviction reports. The service says its soft-pull reports do not hurt credit or lower scores. Renters can complete applications and upload documents such as pay stubs, photo ID, and W-2s; income verification can provide bank-supplied financial information that includes wage direct deposits. Renters can revoke access to information they previously shared through the Un-Share feature. MLS-linked rental-address entry is available in certain markets, subject to broker participation. The broker page describes FCRA and national, state, and local jurisdictional compliance features. The web service lists a free option for landlords and real estate professionals, with no usage fees or membership costs stated. The renter plan costs 49.95 USD once and includes 30 days of unlimited use, with no ongoing subscription charges. The refund policy says transactions are final and refunds cannot be issued.