FrontLobby vs TenantAlert
FrontLobby
frontlobby.comTenantAlert
tenantalert.comSide by side
| Figure | FrontLobby | TenantAlert |
|---|---|---|
| Price from | $1.66/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Tenant Screening Software | 8.1 (#7) | 7.2 (#21) |
| Founded | 2018 | 1988 |
| Security | Its Security Policy says HTTPS traffic uses TLS encryption, passwords are hashed with bcrypt, and customer data is stored on AWS with encryption at rest through Amazon RDS. | The privacy policy says payment information is encrypted on secure servers and access to information is limited by code names and passwords. |
| Support | FrontLobby lists support by email, callback request, live chat in the account, and a Help Center with guides, videos, and articles. | Live customer support is available Monday through Friday from 7:30 a.m. to 5:00 p.m. Pacific time, and the screening service is automated and available 24/7. |
Plans
FrontLobby
- Free Basic MembershipFree
- Credit Report — Premium$14.99, paid once
- Premium Membership$19.92 a year
- Applicant-Pay Credit Report$19.99, paid once
- Credit Report — Basic$19.99, paid once
- Tenant Screening Bundle — Premium$29.99, paid once
- Applicant-Pay Tenant Screening Bundle$39.99, paid once
- Tenant Screening Bundle — Basic$39.99, paid once
- Debt Reporting — Premium$99.99, paid once
- Debt Reporting — Basic$199.99, paid once
TenantAlert
- BASIC$24.95, paid once
- PLUS$29.95, paid once
- PRO$39.95, paid once
- PREMIER$49.95, paid once
In their own words
FrontLobby
FrontLobby provides landlords and property managers with tenant screening, rent reporting, and debt reporting tools. Its screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau; the US screening page identifies TransUnion as the credit screening provider. Most screening reports are said to be available within five minutes, though package choice and identity verification or consent steps can affect timing. Landlords submit applicant information and obtain required consent before reviewing results online. Screening can be paid for by the landlord or applicant, and does not require a subscription. The free Basic Membership includes property and lease management, Tenant Records, tools and resources, marketplace access, and pay-as-you-go screening and debt reporting. One-time screening options are listed from $14.99 to $39.99, while debt reporting is listed at $99.99 or $199.99 per once. Premium Membership costs $19.92 per year and includes rent reporting for 20 leases, discounts on screening and debt reporting, and one-on-one setup and support. Larger portfolios can access bulk screening, integrations, API access, dedicated support, volume pricing, and customizable packages.
TenantAlert
TenantAlert provides tenant screening reports for landlords, property owners, property managers, and real estate brokers. Depending on the report, screening can cover credit history and scores, criminal and eviction searches, check verification, address history, tax liens, judgments, and other verification services. Credit reports are available from Equifax, Experian, or TransUnion. Its listed plans are charged per report: BASIC is $24.95, paid once, PLUS is $29.95, paid once, PRO is $39.95, paid once, and PREMIER is $49.95, paid once; the landlord or tenant pays. In the standard application flow, applicants receive an emailed link to apply, verify identity, and authorize release of their credit report. Approved, underwritten clients can instead access instant credit reports without waiting for applicant authorization. The API supports JSON, webhooks, sandbox access, and configurable workflows; API screening reports start at $0.50, with prices varying by report and volume. TenantSelect offers configurable screening recommendations. LeaseGuarantee covers lost rent, damages, and legal expenses up to $10,000, with an annual fee starting at $299. The service is available on web and through an API.