| Security | The maker says API communication uses HTTPS with TLS 1.2 or higher, API keys are stored hashed, and request bodies and response data are not logged. | Tracxn lists encryption in transit and at rest, least-privilege and role-based access, vulnerability scanning, backups, firewalls, and security monitoring among its safeguards. |
| Support | Pro includes priority support, while Enterprise includes dedicated support and an SLA. | The pricing page lists live chat, WhatsApp, and email support for Premium, and says each user gets one free MyAnalyst query per month, with additional queries billed separately. |