FusionPBX vs VitalPBX
FusionPBX
fusionpbx.com
VitalPBX
vitalpbx.comSide by side
| Figure | FusionPBX | VitalPBX |
|---|---|---|
| Price from | $100/mo | $100/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · IP PBX Software | 8.1 (#8) | 8.9 (#2) |
| Spec score · Call Management system | 8.1 (#17) | 8.7 (#8) |
| Spec score · Business Phone Systems | 7.8 (#119) | 9.2 (#7) |
| API | The maker lists a JSON REST API among the member applications available at Purple and Gold levels. | VitalPBX provides an API for retrieving information from the PBX and tenants; administrators create scoped application keys in the admin interface and the full reference is published in Postman. |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Free plan | Yes | Yes |
| Integrations | Gateways can connect FusionPBX to other VoIP servers, voice providers, or systems requiring SIP registration. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Multi-tenancy | FusionPBX supports single or domain-based multi-tenant deployments. | The Multi-Tenant plan lists up to 100 tenants in the comparison table. |
| Product | FusionPBX is an open-source web interface for the FreeSWITCH communication platform and can serve as a PBX, call center, fax, voicemail, conference, or voice application server. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | The security guide says the default certificate is self-signed and recommends firewalls, strong passwords, SSH, and keeping the operating system, FreeSWITCH, and FusionPBX updated. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
| Support | Official support is offered to Blue, Purple, and Gold members through support tickets, with monthly support hours included according to membership level. | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. |
| Voicemail transcription | Yes | Yes |
Plans
FusionPBX
- Green Membership$100 a month
- Blue Membership$300 a month
- Purple Membership$500 a month
- Gold Membership$1,000 a month
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.