| Price from | $150/mo | ₹999/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · WhatsApp Marketing Software | 8.1 (#20) | 8.8 (#11) |
| Automation | The platform offers configurable WhatsApp and AI voice follow-up sequences, broadcast campaigns, and human escalation with context. | Automation supports multi-step drip sequences, signup or reply triggers, FAQ responses and conditional routing. |
| Integrations | Gallabox says it connects to more than 30 integrations and lists tools including Zoho CRM, HubSpot, LeadSquared, Shopify, Calendly, Zapier, and Razorpay. | The maker lists Meta WhatsApp Business Cloud API, Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API. |
| Product | Gallabox describes itself as an omnichannel AI agent platform that automates customer journeys across channels including WhatsApp, Instagram, voice, and web. | Sandeshly is a WhatsApp Marketing and CRM platform built on the official Meta WhatsApp Business Cloud API. |
| Security | Its privacy policy says it uses firewalls, encryption, authentication procedures, and physical and logical controls for databases and facilities. | The privacy policy says WhatsApp access tokens are encrypted at rest, passwords are bcrypt-hashed, and TLS is used when deployed behind a properly configured TLS terminator. |
| Support | The Basic plan lists a 48-hour support SLA, while the Enterprise plan includes a dedicated customer success manager and uptime SLA. | Free lists community and email support, Starter lists standard email support, and Growth lists standard support with onboarding guidance. |
