Garxly Collection CRM vs Serrala Collections Management
Garxly Collection CRM
garxly.comSerrala Collections Management
serrala.comSide by side
| Figure | Garxly Collection CRM | Serrala Collections Management |
|---|---|---|
| Price from | ₹599/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Collections Software | 8.9 (#1) | 7.4 (#13) |
| Company background | Garxly says it was established in 2016 in Coimbatore, Tamil Nadu, and describes its platform as built for Indian businesses. | Serrala describes its headquarters as being in Hamburg and says it has more than 40 years of experience in SaaS finance automation. |
| Headquarters | Coimbatore, Tamil Nadu, India | Hamburg, Germany |
| Purpose | Collection CRM manages receivables through ageing buckets, promise-to-pay tracking, risk scoring, follow-up tasks, WhatsApp reminders, and field collection. | The product automates collections and disputes management across different ERP systems. |
Plans
Garxly Collection CRM
- Starter₹599 a month
- Growth₹999 a month
- Restaurant₹999 a month
- Enterprise₹1,999 a month
- Professional₹1,999 a month
Serrala Collections Management
- Serrala Collections ManagementPriced on request
In their own words
Garxly Collection CRM
Garxly Collection CRM helps businesses track receivables and coordinate follow-up and field collection. Its dashboard shows receivables, overdue balances, monthly collections and accounts needing a call, with balances divided into ageing buckets by party and salesman. Payment promises can be marked as kept, broken or partly met, while a workflow assigns owners, logs activity and schedules dated follow-up tasks. Risk scoring uses payment behaviour and exposure, and expected inflows are projected from due dates and promises. Managers can assign accounts and routes to collectors, compare planned and completed visits, and capture visit location, time, photos, voice notes and amounts collected. Reusable WhatsApp templates support reminders, receipts and follow-ups. Balances, invoices and payments can come from Garxly Sales and Banking to avoid re-entry. The full-featured web app runs in a browser on desktop, tablet or mobile without installation; native apps are listed as coming soon. Plans start at ₹599/mo, and a 30-day trial requires no credit card.
Serrala Collections Management
Serrala Collections Management automates collections and dispute handling for credit, accounts receivable, and order-to-cash teams working with overdue accounts. The Alevate AR solution is cloud-native, and Serrala also offers SAP-embedded collections. Customizable workflows support collections and invoice tracking under globally set policies, while machine learning predicts expected payment dates. Users can assign and manage tasks, set reminders for customers and invoices, and view activity logs. Reporting tools let users create and share reports, export them to PDF or Excel, and set access permissions. A customer self-service portal provides account access and online payments 24×7, with automatic cash posting. Listed ERP integrations include Oracle, Microsoft, SAP, Infor, and Epicor. FS² Collections is described as integrated with SAP S/4HANA and ECC6. The product is available through web, self-hosted, and API platforms. It is paid, with pricing on request; the product page invites visitors to book a demo but does not state a trial offer.