GEM-CAR vs Mitchell 1 Manager SE
GEM-CAR
gem-car.ai
Mitchell 1 Manager SE
mitchell1.comSide by side
| Figure | GEM-CAR | Mitchell 1 Manager SE |
|---|---|---|
| Price from | $149/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Automotive Software | 9.0 (#2) | 7.6 (#11) |
| Spec score · Automotive Repair Software | 9.0 (#4) | 7.7 (#22) |
| Founded | 2001 | 1918 |
| Headquarters | Montreal, Quebec, Canada | San Diego, California, United States |
| Network limitation | Multi-station V14 deployments are designed for wired local networks; the documentation warns that Wi-Fi can cause performance and connectivity problems. | Only one host computer is supported on a local network; shops at the same location should use separate local networks. |
| Purpose | GEM-CAR is automotive repair-shop management software covering work orders, invoicing, inventory, scheduling and point of sale. | Manager SE is shop management software for managing shop operations, repairs and customer service from estimates through invoices. |
| Reporting | The reporting module provides more than 100 reports covering sales, technician performance, purchases, inventory, tire storage and account status. | It includes more than 180 integrated business reports covering measures such as sales, repair order profit and technician productivity. |
| Scheduling | Its agenda supports color-coded appointments, drag-and-drop scheduling, technician assignments, breaks and holidays. | Its Scheduler supports day, week, month or custom date ranges, with drag-and-drop appointment and resource assignment. |
| Support | GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page. | Mitchell 1 says Manager SE customers receive technical support at no additional cost, including one-on-one training; its technical support page handles software, installation, and data-update assistance. |
| System requirements | V14 and 2022 require 64-bit Windows 10 version 2004 or later or Windows 11 21H2, a four-core 2 GHz CPU, 8 GB RAM, 1 TB free storage and a 1280×1024 display. | Manager SE 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported. |
Plans
In their own words
GEM-CAR
GEM-CAR is automotive repair-shop management software covering work orders, inspections, invoicing, inventory, scheduling and point of sale. Its cloud edition, GEM-CAR Cloud V16, provides real-time access to work orders, scheduling, invoicing and inventory from connected devices. The cloud product also includes online scheduling, VIN decoding and more than 100 reports. V16 lists automatic VIN reading, supplier-invoice analysis, in-interface support, 140 new GEM-LINK supplier connections and an automated pricing matrix. The locally installed V14 desktop edition stores data locally and does not depend on internet access. GEM-CAR provides controls for user permissions and access to functions and add-ons, along with a history of changes. Listed integrations include Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. Connected PCs, Macs, iOS devices and Android devices are supported. Plans are I Standard at $149 a month, II Premium at $299 a month and III Elite at $379 a month. A 30-day cloud trial is offered without a credit card. GEM-CAR also targets heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops and transmission repair centers.
Mitchell 1 Manager SE
Mitchell 1 Manager SE is shop management software for independent repair shops serving autos and light-duty trucks. It organizes estimates and invoices, parts catalogs, mobile vehicle inspections, appointments, tasks, and reporting. Job View groups labor and parts into jobs, tracks profitability, and supports job-specific discounts; ProDemand repair information can supply labor and parts details for estimates. The Scheduler handles day, week, month, or custom date ranges, with drag-and-drop appointment and resource assignment. More than 180 reports and dashboards cover measures including revenue, repair order profit, parts ordering, and technician efficiency. The software uses a hybrid-cloud model, storing shop data locally and in the cloud in real time, and Manager SE Connection backs up shop management data to a secure cloud location daily. Optional features include payment processing, digital inspections, and text messaging. Pricing is available on request. Version 9.x requires Windows 10 version 22H2 or higher; Windows 11 64-bit is recommended, and Apple Silicon is not supported.