GEM-CAR vs R.O. Writer
GEM-CAR
gem-car.ai
R.O. Writer
info.rowriter.comSide by side
| Figure | GEM-CAR | R.O. Writer |
|---|---|---|
| Price from | $149/mo | $199/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 2 |
| Spec score · Automotive Software | 9.0 (#2) | 8.2 (#4) |
| Spec score · Automotive Repair Software | 9.0 (#4) | 8.3 (#8) |
| Cloud access | Cloud V16 provides real-time access to work orders, scheduling, invoicing and inventory from desktops, tablets and smartphones without installation. | The maker describes RO Writer as cloud-based, with anywhere access, automatic backups, secure cloud storage, and automatic updates. |
| Digital inspections | The software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses. | The DVI Suite sends inspection findings, recommendations, pictures, and videos to customers. |
| Founded | 2001 | 1977 |
| Integrations | The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. | The maker lists partners across accounting, payments, marketing, parts, repair guides and tires, including QuickBooks, Global Payments, CARFAX, AutoVitals, O’Reilly, NAPA, ALLDATA and Identifix. |
| Inventory | Inventory tools track quantities, kits, minimum and maximum thresholds, returns and barcode scans. | The product manages inventory and purchase orders and supports matrix pricing and multiple price levels. |
| Purpose | GEM-CAR is automotive repair-shop management software covering work orders, invoicing, inventory, scheduling and point of sale. | RO Writer is shop management software for auto repair shops, covering job tracking, parts sourcing, and customer communication. |
| Rating on Capterra | 4.8 out of 5 from 26 reviews. | 3.9 out of 5 from 93 reviews |
| Rating on G2 | 4.8 out of 5 from 5 reviews. | 3.0 out of 5 from 11 reviews |
| Rating on GetApp | 4.8 out of 5 from 26 reviews. | 3.9 out of 5 from 93 reviews |
| Support | GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page. | Support hours are Monday to Friday 7am–7pm EST and Saturday 9am–5pm EST; Sunday is closed. |
| System requirements | V14 and 2022 require 64-bit Windows 10 version 2004 or later or Windows 11 21H2, a four-core 2 GHz CPU, 8 GB RAM, 1 TB free storage and a 1280×1024 display. | The published requirements specify Windows 8.x/10 Professional or Windows Server 2016/2019, at least 4 GB RAM, 75 GB free disk space, hardwired 1 Gbps networking and 5 Mbps down/2 Mbps up internet. |
| What it does | GEM-CAR is shop-management software for automotive, fleet, boat, bike, truck and tire businesses, covering work orders, billing, inventory, scheduling and customer management. | R.O. Writer is shop-management software for auto-repair businesses covering service writing, repair orders, parts, payments, customer communication, reporting and accounting. |
Plans
In their own words
GEM-CAR
GEM-CAR is automotive repair-shop management software covering work orders, inspections, invoicing, inventory, scheduling and point of sale. Its cloud edition, GEM-CAR Cloud V16, provides real-time access to work orders, scheduling, invoicing and inventory from connected devices. The cloud product also includes online scheduling, VIN decoding and more than 100 reports. V16 lists automatic VIN reading, supplier-invoice analysis, in-interface support, 140 new GEM-LINK supplier connections and an automated pricing matrix. The locally installed V14 desktop edition stores data locally and does not depend on internet access. GEM-CAR provides controls for user permissions and access to functions and add-ons, along with a history of changes. Listed integrations include Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. Connected PCs, Macs, iOS devices and Android devices are supported. Plans are I Standard at $149 a month, II Premium at $299 a month and III Elite at $379 a month. A 30-day cloud trial is offered without a credit card. GEM-CAR also targets heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops and transmission repair centers.
R.O. Writer
R.O. Writer has no write-up on Specifiction yet; its figures are above.