Genea Submeter Billing vs ResidentIQ Utility Billing

Genea Submeter Billing helps property managers, building engineers, tenants, and building teams collect utility readings and create invoices. It works with networked and non-networked buildings. For networked properties, it connects to a building management system and sends readings to a dashboard; collection can be daily, hourly, or every 15 minutes. For non-networked meters, users scan a QR code and upload a meter photo with a smartphone. Supported meter types include electric, BTU, gas, water, pulse, and data. Dashboards let users search and view individual meters, sort by building or site, and manage multiple buildings. Consumption data can be exported to Excel or CSV and shared with tenants. Alerts flag readings outside a normal range projected from historical trends and seasonal adjustments. Genea supports existing hardware and connects to BMS or metering networks over an encrypted connection. Its billing team compiles customer data each month and prepares invoices for properties and tenants. The Submeter Billing mobile app is available for iPhone and Android. Pricing is on request.

ResidentIQ Utility Billing handles utility billing for multifamily properties, combining resident charges and fees into a single monthly bill. Bills can be full-page, postcard or electronic, and residents can pay online through their existing rent payment portal. The service imports utility invoices, scans and verifies them, then schedules payment for each property. It supports submeter installation and existing systems nationally, with readings stored and validated. Using move-in and move-out data from property management software, it can calculate RUBS or read submeters and post amounts to resident ledgers. Vacant Unit Cost Recovery matches charges to occupancy dates so residents are billed for fees incurred while they occupied a unit. Billing fees and methods are audited initially for compliance, and properties receive annual reviews for regulatory changes. Portfolio charts and graphics support performance comparisons, with data export to an external tool of the customer's choice. The web service is powered by AMS Billing and integrates with major property management systems, which the product page does not name. Pricing is on request; prospective customers can schedule a demo.