Getscreen.me vs GoToAssist Remote Support

Getscreen.me provides browser-based remote access for system administration, technical support, screen sharing, and other remote work. It supports permanent access as well as one-time quick-support connections, and lists Windows, macOS, Linux, Android, and web browser support. Its control panel includes screen control, file management, terminal sessions, session recording, and connection history. A browser can also be used to control Android smartphones, tablets, and digital displays. Listed integrations include an HTTP API, iFrame embedding, SAML/SSO, Active Directory synchronization, and a Chrome extension; the extension page names helpdesk integrations such as Zendesk, ServiceNow, Freshchat, Tawk.to, and Jivo. Security controls include two-factor authentication through email, Telegram, or Google Authenticator, IP whitelisting, and single sign-on. The maker says video and executable command data are encrypted with 128-bit AES within WebRTC and SSL protocols by default. Self-hosting keeps data within the customer’s environment. The free plan is free, with up to two permanent devices, one technician seat, and file transfers up to 50 MB per file.

GoToAssist Remote Support has no write-up on Specifiction yet; its figures are above.