Getscreen.me vs Remote Desktop

Getscreen.me provides browser-based remote access for system administration, technical support, screen sharing, and other remote work. It supports permanent access as well as one-time quick-support connections, and lists Windows, macOS, Linux, Android, and web browser support. Its control panel includes screen control, file management, terminal sessions, session recording, and connection history. A browser can also be used to control Android smartphones, tablets, and digital displays. Listed integrations include an HTTP API, iFrame embedding, SAML/SSO, Active Directory synchronization, and a Chrome extension; the extension page names helpdesk integrations such as Zendesk, ServiceNow, Freshchat, Tawk.to, and Jivo. Security controls include two-factor authentication through email, Telegram, or Google Authenticator, IP whitelisting, and single sign-on. The maker says video and executable command data are encrypted with 128-bit AES within WebRTC and SSL protocols by default. Self-hosting keeps data within the customer’s environment. The free plan is free, with up to two permanent devices, one technician seat, and file transfers up to 50 MB per file.

Remote Desktop provides remote access and support from Windows, macOS, Linux, iOS, and Android devices. It also supports Chrome OS and Raspberry Pi, and mobile apps are available. Users can transfer files, record sessions, print, use multiple monitors, and communicate through chat, a whiteboard, and sticky notes. Screen locking is also included. For a temporary connection, users can share a one-time Access ID and Key. Enterprise administrators can enable or disable file transfer for all account users.

The free plan covers one licensed user, one concurrent connection, and three unattended devices. Other listed options include Remote Access at $99.50 a year, Premium at $299.50 a year, and Corporate at $599.50 a year, each with different user, connection, and device limits. Team supports unlimited users accessing 50 computers; Enterprise supports unlimited users and 100 computers. HelpDesk includes unlimited technicians and computers, and is listed at $99.50 a year, billed at 9.95 USD for the first year.