Overview

Gigwalk is a field-work platform for businesses coordinating tasks and evidence across multiple locations, either with their own staff or a distributed workforce. It is a strong fit for brands and research teams with varied field needs; businesses should weigh its broad workflow against custom pricing.

Projects move from setup and GPS-based worker matching through execution and real-time analysis. The company was founded in 2011 and is headquartered in San Francisco; it identifies itself as Gigwalk, also known as Sandpiper Labs, Inc.

Key features

Field operations and retail audits

Assignment, scheduling, messaging, tracking, and validation give managers a connected way to coordinate distributed work. For retail brands, share-of-shelf measurement and display-compliance checks make the platform relevant to store visibility programs. Templates, barcode scanning, photos, and GPS-, time-, and date-verified submissions add useful evidence and structure. Dashboards and analytics help teams follow progress and review results, though verification tools do not remove the need to assess submitted work.

Digital testing and AI data

Digital testing spans exploratory and functional work, app screenshots, online and offline experience measurement, and tester follow-up to identify bugs. AI projects can collect and annotate images and video with customizable attributes. That range makes Gigwalk useful to software and AI teams as well as field operations groups, but the different work types may require distinct project design and oversight.

Integrations and privacy

An API and webhook infrastructure supports real-time retrieval of platform data, which can suit businesses connecting field results to other systems. Gigwalk says personally identifying information is stored on restricted database servers; its privacy policy also describes collecting and sharing location and task work-product. Users can request account deletion through support.

Pricing

Business software pricing is custom pricing: businesses are invited to request a quote. There is no published software price to compare against project volume or team size.

The Gigwalk mobile app is 0.00 USD per free and free to download. Individual Gigs pay $3 to $100 or more, depending on the task; payment is through PayPal within seven days after customer acceptance, provided the balance due is at least $35. Smaller balances may carry over. This is a separate, task-dependent payment arrangement, not a business software subscription.

Platforms

The platform supports Android, iOS, web, and API. The Gigwalker app is available only on iPhone and Android smartphones, not other devices. Businesses can use separate support resources for workforce-management software or crowdsourcing, while Gigwalkers have support for the mobile app.

Who it's for

Gigwalk serves consumer brands, retail and merchandising, consulting and market research, and software and AI companies. Its use cases include retail and QSR audits, mystery shops, safety checks, location surveys, property inspections, digital experience testing, and AI training data. Businesses that need location-based evidence across many tasks can make use of the breadth; teams with a narrow need or a fixed software budget may prefer a more focused product with a price they can assess upfront.

Pros and cons

Pros: One workflow spans project creation, GPS-based matching, execution, validation, and analytics, reducing the need to separate those stages across tools.
Pros: Businesses can use their own staff or a network of 1.7 million Gigwalkers, giving them an option for work at scale.
Pros: Evidence tools include photos, barcode scanning, and GPS-, time-, and date-verification, useful when location and completion need to be checked.
Cons: Business pricing requires a quote, so cost cannot be compared from a published rate before contacting the company.
Cons: Gigwalker work is limited to iPhone and Android smartphones, ruling out other device types for individual workers.
Cons: Gig payments depend on customer approval and a $35 balance threshold, so smaller balances can carry over.

Alternatives

For a broader set of mystery-shopping options, browse Mystery Shopping Software.

Field Agent is another paid option with a free app for Android or iOS; users must be 18 or older. Consider it when that stated age condition and mobile-platform availability suit the work.

IntouchCheck offers a free trial and customizable site-visit and inspection templates, with monthly billing by default and annual billing available by arrangement. It may suit teams focused on compliance inspections.

Mystery Management is a paid option for Android, iOS, and web.

PRISM Mystery Shopping Platform is a paid option for Android, iOS, web, and API.

InspectWrk (formerly Inspectly360) has a 14-day free trial for one team, including a mobile app, AI photo and voice capture, a checklist builder, PDF reports, and a live dashboard. It is worth considering when those trial tools match an inspection workflow.

Shopmetrics NEXT is a paid Android, iOS, and web option; its page invites businesses to request a demo.

Checker has paid monthly plans, including MS Popular at 50.00 EUR per month for 50 reviews, 1GB lifetime storage, unlimited users, and unlimited devices. It may suit teams whose review quota and stated inclusions fit their needs.

BeMyEye offers a paid Compass Cloud plan described as an image-recognition API for existing SFA tools; consider it when that integration focus is the priority.

Verdict

Choose Gigwalk if your business needs one platform for distributed field assignments, evidence checks, and analysis across retail, research, digital testing, or AI data work. Its combination of internal teams and a large Gigwalker network is the main reason to shortlist it. Look elsewhere if you need to know software costs before engaging a vendor, or if workers must use devices beyond iPhone and Android smartphones.

	Gigwalk	iSecretShop
Free plan	Yes
Paid from	Free
Platforms	Android, api, iOS, Web	Android, iOS, Web
Shopper portal	Yes
Assignment scheduling	Yes	Yes
Report form builder	Yes
Mobile shopper app	Yes	Yes
Evidence collection	photos	multiple
Shopper payments	Yes	No
Results analytics	Yes
Free plan		Yes

Gigwalk vs iSecretShop

Gigwalk

iSecretShop