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SPECIFICTION
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Gigwalk vs iSecretShop

Gigwalk

gigwalk.com

iSecretShop

isecretshop.com

Side by side

FigureGigwalkiSecretShop
Price fromFree—
Free planYes—
Free trial——
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYes—
Plans published11
Spec score · Mystery Shopping Software8.8 (#2)7.9 (#7)
HeadquartersSan Francisco, California, United StatesSpokane, Washington, United States
IntegrationsThe Software & AI page describes an API and webhook infrastructure for retrieving platform data in real time.The opened product pages describe connecting shoppers with multiple mystery shopping providers, but do not name third-party software integrations.
PaymentsGigwalker payments are made through PayPal after completed work is approved.iSecretShop says it does not pay shoppers; the companies offering assignments set their own payment policies.
SupportGigwalker support is available through the support page, and the app listing gives [email protected] for questions.The internal-audit support page provides a sales contact at 888.206.2337 extension 110 and [email protected].
What it doesGigwalk helps businesses collect data and execute field tasks using their own teams or a network of Gigwalkers.iSecretShop is a shopper job board and software platform that aggregates opportunities from multiple mystery shopping providers.

Plans

Gigwalk

  • Gigwalk mobile appFree

Gigwalk pricing →

iSecretShop

  • Business platformPriced on request

iSecretShop pricing →

In their own words

Gigwalk

Gigwalk is a cloud-based work execution platform for collecting, validating, and acting on field data. Businesses can assign projects to their own teams or use a network of 1.7 million Gigwalkers. The workflow supports project creation, GPS-based worker matching, task execution, and real-time analysis. Mobile tools cover work assignment and scheduling, messaging, tracking, validation, and compliance. Consumer brands can measure shelf share and check display compliance; other listed uses include mystery shops, QSR audits, digital experience testing, safety checks, location surveys, and property inspections. Projects can use templates, dashboards, GPS-, time-, and date-verified work, photo analysis, and barcode scanning. The platform also supports image and video collection and annotation for AI training, plus APIs and webhooks for retrieving platform data in real time. The Gigwalker app runs on iOS and Android smartphones, not other devices. Business software pricing is available on request. The app is free to download, while individual Gigs pay $3 to $100 or more depending on the task. Payments go through PayPal after approved work, subject to a $35 minimum balance.

Visit gigwalk.com

iSecretShop

iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.

Visit isecretshop.com