GiveSmart vs PWI Charity CRM

GiveSmart provides fundraising and donor management tools for nonprofits, schools and associations. Its platform covers online fundraising, recurring giving, peer-to-peer campaigns, text-to-donate, auctions and ticketing. Mobile auction bidding supports maximum bids, outbid notifications, item management and self-checkout. Event tools include seating and group management, contactless check-in, guest communication and tax receipts; virtual and hybrid events can add livestreaming, chat, donor recognition and proxy bidding. Campaign reporting includes live reports, dashboards and exports, with receipts and tax letters generated automatically. GiveSmart lists Salesforce, Google Analytics, YouTube and Vimeo among its integrations and supported services. It says its system is PCI and SOC 2 compliant, with encryption, restricted access, vulnerability testing and independent audits. Support includes 24/7 customer service, implementation help, a Help Center and an assigned Client Success Manager. The platform is available on Android, iOS and web. Both pricing models provide full access, unlimited events and campaigns, but prices are available on request; there is no free plan.

PWI Charity CRM is a web-based contact system for nonprofits managing supporters, prospective donors, leads, fundraising, and outreach. Profiles can store several emails, addresses, phone numbers, custom fields, giving history, communication preferences, and engagement levels. The CRM records gifts from online donations, crowdfunding, GroupGive, manual entry, and other channels. It also records non-cash contributions such as goods, services, property, and vehicles with fair-market values. Tags and segments organize contacts for targeted communication and donor analysis. Users can generate and send tax-deductible receipts, produce donor reports, import contacts from spreadsheets or other CRMs, and export data for mail merges or reporting. Listed capabilities include campaign management, recurring donations, automated receipts, donor segmentation, donation keywords, and standard reporting. The free plan costs nothing, requires no credit card, and is described as free forever. Paid pricing is listed from $25 a month. PWI says it uses reasonable confidentiality measures but cannot guarantee complete security. Terms grant PWI and PWI Foundation a perpetual, transferable, sublicensable worldwide license to submitted CRM content for related marketing and promotional activities, while nonprofits retain ownership.