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SPECIFICTION
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Glanceable vs Wonderflow

Glanceable

glanceable.io

Wonderflow

wonderflow.ai

Side by side

FigureGlanceableWonderflow
Price from€1,583.33/mo—
Free plan——
Free trial——
Open source——
WebYesYes
APIYesYes
Plans published31
Spec score · Customer Experience Management Software7.8 (#11)7.4 (#22)
AnalysisIts proprietary AI analyzes all verbatim feedback without sampling and groups it by patterns, themes, and root causes.Wonderflow describes customizable NLP sentiment analysis, AI topic discovery, metadata analysis, summarization, and predictive technology.
Founded20202015
HeadquartersSaint-Mandé, FranceAmsterdam, Netherlands
IntegrationsNamed integrations include Slack, Microsoft Teams, Jira, Zendesk, Salesforce, HubSpot, Google Reviews, and Trustpilot.Wonderflow describes API infrastructure and connectors for syncing proprietary feedback, and data feeds to BI tools such as Tableau and Power BI.
SecurityThe maker states that it has AICPA SOC 2 Type II and SOC 3 certifications and native GDPR compliance.Wonderflow says it follows GDPR and ISO 27001 standards and uses data anonymization and encryption protocols.
SupportThe maker says its team responds to contact inquiries within 48 business hours, and its plans include a dedicated Customer Success Manager.Wonderflow offers a personalized walkthrough with an Insight Consultant and says experts can answer product and voice-of-customer questions.

Plans

Glanceable

  • Essential€19,000 a year
  • Business€38,400 a year
  • EnterprisePriced on request

Glanceable pricing →

Wonderflow

  • Customized proposalPriced on request

Wonderflow pricing →

In their own words

Glanceable

Glanceable has no write-up on Specifiction yet; its figures are above.

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Wonderflow

Wonderflow is an enterprise Voice of the Customer platform available through web and API access. It gathers public reviews, social discussions, and internal feedback from more than 1,000 sources across 62 countries and over 100 languages. Listed sources include Amazon, Zendesk, TikTok, Facebook, Google, and Trustpilot, with additional retailer or social sources available for enterprise partners. The platform analyzes feedback at product and SKU level using generative AI, natural language processing, and predictive analytics. Tools cover sentiment analysis, topic discovery, metadata analysis, summarization, trend detection, competitor benchmarking, and predicted rating impact from product changes. Users can build dashboards, charts, KPIs, and shareable reporting boards; VoC Alerts flag KPI outliers and negative feedback. APIs and data feeds send KPIs to Tableau or Power BI. Wonderflow follows GDPR and ISO 27001 standards and uses anonymization and encryption. Pricing is customized according to data sources, product categories, and analysis scale.

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