GoAlert vs IncidentRelay
GoAlert
goalert.meIncidentRelay
incidentrelay.ioSide by side
| Figure | GoAlert | IncidentRelay |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · On-Call Scheduling Software | 8.0 (#13) | 8.4 (#8) |
| Spec score · On-Call Management Software | 7.9 (#18) | 8.2 (#12) |
| Notifications | Notifications include SMS and voice through Twilio, email through Mailgun, and Slack. | Available delivery methods include Slack, Mattermost, Telegram, email, Discord, Microsoft Teams, outbound webhooks, voice calls and browser/PWA push. |
| Purpose | GoAlert provides on-call scheduling, automated escalations, and notifications to engage the right person at the right time. | IncidentRelay is open-source, self-hosted on-call management and incident response software for routing alerts, notifying responders, managing rotations and reducing alert noise. |
Plans
In their own words
GoAlert
GoAlert is free, open-source software for on-call scheduling, alert routing, and escalation. Schedules, rotations, and escalation policies decide who receives an alert and move it onward when it is not acknowledged. Alerts can enter through the generic API, email, Grafana, Prometheus, Site24x7, Sensu, or manual interface entry. Notifications include Twilio SMS and voice, Mailgun email, and Slack. GoAlert is self-hosted, distributed as a single binary or Docker images, and requires a running PostgreSQL instance. Administrators can enable GitHub OAuth or OpenID Connect. The setup guide recommends a data-encryption key for sensitive stored information such as API keys. The interface is responsive and mobile friendly. Two-way SMS is available for US-based numbers; Indian government regulations prevent it for Indian numbers. Rotation scheduling, escalation policies, handoff tools, multichannel notifications, and calendar sync are listed capabilities. The project is licensed under Apache License 2.0.
IncidentRelay
IncidentRelay is open-source software for self-hosted on-call management and incident response. It routes incoming alerts by source, labels, severity, and team ownership, then applies team rules and escalation policies. Teams can manage schedules, shifts, rotations, overrides, and escalation chains; responders can acknowledge, resolve, silence, or escalate alerts and temporarily shelve alert groups. Versioned event rules can enrich, group, route, suppress, and automate events, with execution history showing matches and results. Documented inputs include Alertmanager, AWS SNS and CloudWatch, Grafana, Datadog, Azure Monitor, Zabbix, Sentry, LibreNMS, PagerDuty Events API v2, RMON, heartbeats, and webhooks. Notifications include chat services, email, voice calls, outbound webhooks, and browser/PWA push. The automation interface provides Swagger UI, OpenAPI JSON, route-intake tokens, and personal API tokens. On-call calendars can be exported through CalDAV and ICS. Deployment options include Docker Compose, Kubernetes with Helm, RPM packages, and manual systemd installation. The IncidentRelay plan costs nothing; it is open-source and self-hosted.