Goodcall vs LiveKit Agents
Goodcall
goodcall.com
LiveKit Agents
livekit.comSide by side
| Figure | Goodcall | LiveKit Agents |
|---|---|---|
| Price from | $79/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · AI Voice Agents | 7.6 (#20) | 9.1 (#1) |
| Headquarters | Palo Alto, California, United States | San Francisco, California, United States |
| Integrations | Goodcall says its Zapier integration connects to more than 10,000 tools, including CRM and calendar workflows. | LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs, while open source plugins connect to additional providers. |
| Product | Goodcall provides agentic voice AI phone agents to automate customer service and sales calls. | LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. |
| Security | Goodcall’s homepage lists SOC 2 Type II, ISO 27001, and HIPAA compliance. | LiveKit says prompts, audio, and completions handled by LiveKit Inference and its model providers are not logged or retained. |
| Support | Goodcall says customers can contact support by email or through the help button in the application. | Build includes community support, Ship includes email support, and Enterprise includes a support SLA. |
Plans
Goodcall
- Starter$79 a month
- Growth$129 a month
- Scale$249 a month
- EnterprisePriced on request
LiveKit Agents
- BuildFree
- Ship$50 a month
- Scale$500 a month
- EnterprisePriced on request
In their own words
LiveKit Agents
LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. Python or Node.js programs can join LiveKit rooms as realtime participants, and deployments can run on LiveKit Cloud or a developer-chosen environment. Agents can process realtime voice, video, and text input and produce output in any modality. The framework supports LLM tool use, frontend RPC calls, multi-agent handoffs, and connections to phone systems through native SIP. LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs; open source plugins connect to other providers. LiveKit Cloud includes agent insights such as session replay, transcripts, trace spans, logs, and reports. The free Build plan includes 1,000 agent session minutes, five concurrent sessions, and one deployment. Ship starts at $50 a month and includes 5,000 minutes, then $0.01. LiveKit says prompts, audio, and completions handled by LiveKit Inference and its model providers are not logged or retained. It lists SOC 2 Type II, GDPR, HIPAA, CCPA / CPRA, and the EU–US Data Privacy Framework; PCI DSS and ISO 27001 are in progress.