Grafana Cloud Application Observability vs Last9 Real User Monitoring
Grafana Cloud Application Observability
grafana.com
Last9 Real User Monitoring
last9.ioSide by side
| Figure | Grafana Cloud Application Observability | Last9 Real User Monitoring |
|---|---|---|
| Price from | $0.03/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Real User Monitoring | 9.1 (#3) | 7.3 (#16) |
| Company | Grafana Labs lists its headquarters as New York, New York, USA, and its founding year as 2014. | Last9 says it was made in California and has operated since 2020. |
| Founded | 2014 | 2020 |
| Integrations | Grafana Cloud connection tiles support Java, .NET, Beyla, Grafana Alloy, OTLP, and the upstream OpenTelemetry Collector. | Last9 lists more than 100 integrations, including Grafana, Kubernetes, PostgreSQL, Datadog, AWS, Azure, New Relic, Google Cloud, Slack, Docker, Prometheus, and MySQL. |
| Pricing model | New customers from February 13, 2026 pay $0.025 per host hour plus $0.50 per 1,000 active metric series and $0.50 per GB for traces, logs, and profiles. | RUM spans and logs are priced as ingested telemetry under Last9's usage-based model rather than by recorded session. |
| Purpose | Grafana Cloud Application Observability provides out-of-the-box application monitoring and uses OpenTelemetry and Prometheus data to support root-cause analysis. | Real User Monitoring captures performance, error, and network data from people using web and mobile apps and links issues to backend traces. |
Plans
Grafana Cloud Application Observability
- FreeFree
- Pro$0.03 a month
- FreeFree
- Pro$0.03 a month
- EnterprisePriced on request
In their own words
Grafana Cloud Application Observability
Grafana Cloud Application Observability monitors applications and brings OpenTelemetry and Prometheus data together to help software engineers investigate anomalies and their causes. Its knowledge graph discovers services and relationships from telemetry, while the service catalog displays latency, error ratio, and request rate for each service. The RCA workbench and Entity Graph help investigate correlated problems across a stack. Metrics, logs, traces, and profiles share a unified view, with drill-down from a service into its signals. Grafana identifies Alloy as a collector with native pipelines for OpenTelemetry and Prometheus. The free plan includes up to 2,232 host hours per month and community support. Pro is listed at $0.03 a month, with a $19 monthly platform fee and $0.025 per host hour; host hours and application telemetry are billed at standard Grafana Cloud rates. Serverless usage is billed on telemetry ingested instead of host hours. The cloud service runs on Linux, macOS, Windows, and the web.
Last9 Real User Monitoring
Last9 Real User Monitoring has no write-up on Specifiction yet; its figures are above.