Greenbubble vs Gupshup
Greenbubble
greenbubble.io
Gupshup
gupshup.aiSide by side
| Figure | Greenbubble | Gupshup |
|---|---|---|
| Price from | $5/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Conversational Marketing Software | 8.8 (#3) | 8.4 (#10) |
| Spec score · Chatbot Builders | 8.4 (#78) | 8.7 (#35) |
| API | The public REST service uses api.greenbubble.io with a documented /api/v2 surface, API keys, webhooks, media support, and endpoint guides. | The WhatsApp API exposes a POST endpoint for sending text, image and other message types, with API-key authentication. |
| Channels | WhatsApp uses official Cloud API onboarding, while Instagram professional accounts, Facebook Pages and Messenger, and Telegram bots are supported. | The platform supports omnichannel conversations through WhatsApp, Instagram, SMS and RCS. |
| Free plan | No | No |
| Headquarters | The privacy policy lists Digital Domination Services LLC at 30N Gould St, Sheridan, Wyoming, 82801, United States. | Cupertino, California, United States |
| Integrations | The integration catalog lists connectors including HubSpot, Salesforce, Shopify, WooCommerce, Zoho, Zapier, Google Sheets, Make, and Pabbly Connect. | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. |
| Rating on G2 | 0.0 out of 5 from 0 reviews. | 4.4 out of 5 from 67 reviews |
| Security controls | The DPA states encryption in transit, AES-256 encryption at rest, multifactor authentication, security audits, penetration testing, backups, and disaster recovery. | The security page states that Gupshup uses encryption in transit and at rest, role-based access, vulnerability testing, continuous monitoring and disaster-recovery practices. |
| What it does | Greenbubble combines WhatsApp, Instagram, Facebook Messenger, and Telegram conversations in one shared customer-workspace inbox. | Gupshup provides conversational AI and messaging automation for marketing, commerce and customer support. |
| Who it serves | The FAQ describes support, sales, and marketing teams working in a shared workspace; the Android listing also names business owners, operators, and agencies managing multiple workspaces. | Gupshup describes its platform for marketing, performance marketing, commerce and growth, and customer support and CX teams. |
Plans
Greenbubble
- Solo$5 a month
- Startup$23 a month
- Growth$39 a month
- Pro$79 a month
- Enterprise$159 a month
Gupshup
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
In their own words
Greenbubble
Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace for support, sales, and marketing teams. Its Unibox pairs conversations with customer records, assignments, internal notes, tags, delivery states, and message history. Teams can create and preview automation flows for lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and handoffs to a person. The service also offers campaigns, reporting, integrations for commerce and other tools, plus API v2 and webhooks. Named connections include Google Sheets, WooCommerce, Shopify, Elementor, Google Forms, Mailchimp, Zapier, Pabbly Connect, OpenAI, Razorpay, and Stripe. Annual-billed plans start at $5 a month for Solo, which includes one workspace, one team member, 1,000 contacts, 5,000 messages, and one automation flow. A 14-day trial is advertised without a credit card. iOS and Android apps are listed; full configuration and automation are available through the web version, while Android supports day-to-day inbox and team operations. Provider messaging or usage charges are separate from the subscription.
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support. Its agents use conversational context to take actions such as booking appointments, cancelling tickets, and making EMI payments. Teams can set engagement rules, connect business tools, apply guardrails, and define a trusted source of truth. Complex conversations can be escalated to human support.
The platform lists WhatsApp, Instagram, SMS, web and app, RCS, and voice channels. It supports trigger campaigns and drip journeys, with metrics to measure their performance. Other listed capabilities include a visual flow builder, AI bot generation, knowledge-base answers, lead qualification, and conversation routing. Integrations include Salesforce Marketing Cloud, MoEngage, CleverTap, Oracle Responsys, WebEngage, Bloomreach, and Braze, alongside custom integrations and more than 500 plug-and-play options.