Greenbubble vs WA Desk
Greenbubble
greenbubble.io
WA Desk
wadesk.coSide by side
| Figure | Greenbubble | WA Desk |
|---|---|---|
| Price from | $5/mo | ₹1,499/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · WhatsApp Customer Service Software | 9.0 (#4) | 7.3 (#27) |
| Automation | Visual flows support lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and human handoff. | Its no-code automations support keyword triggers, multi-step chatbot flows, quick-reply menus, welcome messages, after-hours replies, and handoff to an agent. |
| Channels | WhatsApp uses official Cloud API onboarding, while Instagram professional accounts, Facebook Pages and Messenger, and Telegram bots are supported. | The unified inbox supports WhatsApp Business, email or Gmail, Telegram, and two-way SMS via Twilio or another provider. |
| Headquarters | The privacy policy lists Digital Domination Services LLC at 30N Gould St, Sheridan, Wyoming, 82801, United States. | Noida, Uttar Pradesh, India |
| Mobile apps | Greenbubble lists iOS and Android apps; its Android app page says the web version provides full configuration and automation while Android supports day-to-day inbox and team operations. | Native iOS and Android apps support replying, assigning, tagging, and closing tickets, internal notes, canned replies, and push alerts. |
| Product | Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace with a shared inbox, customer records, campaigns, automations, and reporting. | WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together. |
| Security | The DPA describes encryption in transit and AES-256 encryption at rest, multi-factor authentication, role-based access controls, backups, and breach notification procedures. | The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure. |
| Shared inbox | The Unibox displays channel conversations with assignments, internal notes, tags, delivery status, customer records, and message history. | Agents use individual logins to manage conversations in a shared inbox with assignment, internal notes, tags, and collision detection. |
| Support | Greenbubble offers documentation and planning calls for channel onboarding, integrations, automation design, security questions, and larger rollouts. | The site lists sales, support, and demo contact options, and Growth includes priority support. |
Plans
Greenbubble
- Solo$5 a month
- Startup$23 a month
- Growth$39 a month
- Pro$79 a month
- Enterprise$159 a month
In their own words
Greenbubble
Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace for support, sales, and marketing teams. Its Unibox pairs conversations with customer records, assignments, internal notes, tags, delivery states, and message history. Teams can create and preview automation flows for lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and handoffs to a person. The service also offers campaigns, reporting, integrations for commerce and other tools, plus API v2 and webhooks. Named connections include Google Sheets, WooCommerce, Shopify, Elementor, Google Forms, Mailchimp, Zapier, Pabbly Connect, OpenAI, Razorpay, and Stripe. Annual-billed plans start at $5 a month for Solo, which includes one workspace, one team member, 1,000 contacts, 5,000 messages, and one automation flow. A 14-day trial is advertised without a credit card. iOS and Android apps are listed; full configuration and automation are available through the web version, while Android supports day-to-day inbox and team operations. Provider messaging or usage charges are separate from the subscription.