Gridlex vs Zoho CRM
Gridlex
gridlex.com
Zoho CRM
zoho.comSide by side
| Figure | Gridlex | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 15 |
| Spec score · CRM Software | 7.5 (#180) | 9.4 (#3) |
| AI capabilities | Gridlex describes AI-powered automation, document parsing, smart email processing, and extensible data modeling for commercial operations. | Zia and ChatGPT assist with email rewriting and anomaly detection. |
| AI features | Yes | Yes |
| Customization | Gridlex lists custom models, apps, fields, forms, page layouts, user experience, reports, permissions, and widgets. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Free trial | Yes | Yes |
| Headquarters | Orlando, Florida, United States | Chennai, India |
| Integrations | Named standard integrations include QuickBooks, Xero, Sage, Cin7, HubSpot, and Salesforce. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security | The integrations page states end-to-end encryption and SOC 2 Type II compliance. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Gridlex offers configuration and customization support, data migration and loading, and other support services. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Gridlex
- GrowPriced on request
- RisePriced on request
- ScalePriced on request
- StartPriced on request
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.