Gupshup vs Rasayel
Gupshup
gupshup.ai
Rasayel
rasayel.ioSide by side
| Figure | Gupshup | Rasayel |
|---|---|---|
| Price from | Free | $0.17/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Chatbot Builders | 8.7 (#35) | 8.5 (#68) |
| Spec score · WhatsApp Business API Providers | 8.5 (#6) | 8.7 (#5) |
| Spec score · Messenger Marketing Software | 8.5 (#6) | 8.7 (#4) |
| Free plan | No | No |
| Rating on Capterra | 4.3 out of 5 from 35 reviews | Capterra lists Rasayel at 4.8 out of 5 from 66 reviews, with ease of use 4.8 and customer service 4.7. |
| Rating on G2 | 4.4 out of 5 from 67 reviews | Rasayel is rated 4.5 out of 5 from 44 reviews. |
| Rating on GetApp | 4.3 out of 5 from 35 reviews | GetApp lists Rasayel at 4.8 out of 5 from 66 reviews, with value for money 4.7 and customer service 4.7. |
| What it does | Gupshup provides conversational AI and messaging automation for marketing, commerce and customer support. | Rasayel is a WhatsApp-focused communication platform for sales teams with shared inboxes, broadcasts, automations, integrations and APIs. |
Plans
Gupshup
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
Rasayel
- Start$30 a month
- Grow$40 a month
- Enterprise$2,000 a month
- Enterprise$2 a year
In their own words
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support. Its agents use conversational context to take actions such as booking appointments, cancelling tickets, and making EMI payments. Teams can set engagement rules, connect business tools, apply guardrails, and define a trusted source of truth. Complex conversations can be escalated to human support.
The platform lists WhatsApp, Instagram, SMS, web and app, RCS, and voice channels. It supports trigger campaigns and drip journeys, with metrics to measure their performance. Other listed capabilities include a visual flow builder, AI bot generation, knowledge-base answers, lead qualification, and conversation routing. Integrations include Salesforce Marketing Cloud, MoEngage, CleverTap, Oracle Responsys, WebEngage, Bloomreach, and Braze, alongside custom integrations and more than 500 plug-and-play options.
Rasayel
Rasayel is a WhatsApp-focused communication platform for teams, combining a shared inbox with broadcasts, automations, integrations, and developer APIs. Inbox features include assignments, private notes, and personalized notifications. A no-code chatbot builder with AI features supports sales and customer-service workflows. WhatsApp capabilities include Flows, interactive and template messages, and end-to-end encryption. The listed CRM integrations are Pipedrive, HubSpot, and Salesforce: Pipedrive is included in Start, while HubSpot and Salesforce are listed for Grow. Rasayel also provides a native Zapier integration, GraphQL and REST APIs, and webhooks. The pricing feature table lists Android and iOS mobile apps. Start costs $30 a month per user, with a minimum of five team members, three WhatsApp numbers, and 10K messages per month. Grow costs $40 a month per user, with a minimum of ten team members, five numbers, and 25K messages per month. A 7-day trial is listed. WhatsApp messaging fees are paid directly to WhatsApp/Meta. Salesforce Starter Edition is not supported.