Gyde vs Whatfix
Gyde
gyde.ai
Whatfix
whatfix.comSide by side
| Figure | Gyde | Whatfix |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 0 | 8 |
| Spec score · Digital Adoption Platforms | 7.8 (#14) | 8.3 (#6) |
| AI capabilities | Its listed components include a RAG engine, a visual agent builder, deployment and monitoring tools, and a governance dashboard. | Whatfix documents AI features for authoring, content summaries, behavioral insights, recommendations and roleplay training. |
| Headquarters | Pune, Maharashtra, India | Bengaluru, India |
| Integrations | Gyde lists integrations for Salesforce, Microsoft Dynamics 365, Oracle, SAP, Workday, SAP SuccessFactors, and ServiceNow. | Published integrations include Salesforce, Salesforce Survey, SAP SuccessFactors, ServiceNow, SurveyMonkey and Workday. |
| Security certifications | Gyde lists SOC 2 Type II and ISO 27001 certifications and says it complies with GDPR and CCPA. | Whatfix states that it is certified to ISO 27001:2022, ISO 27701:2019, ISO 27017:2015, ISO 27018:2019 and CSA STAR, with SOC 2 Type 2 attestations. |
| Security controls | Gyde states that it uses AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and multi-factor authentication. | Pricing page features include SSO, IP whitelisting, audit logs, and data residency selection. |
| Support | Gyde invites customers to book a security review and lists [email protected] as its security contact. | Standard customer support is available 24 hours a day, Monday through Friday, and plans list a named Customer Success Manager and content author training. |
| What it does | Gyde describes its work as building AI systems grounded in a business’s data, context, workflows, and heuristics. | Whatfix combines in-app guidance, simulated training and adoption analytics in one enterprise digital-adoption platform. |
Plans
Whatfix
- Product Analytics StandardFree
- DAP Mobile StandardPriced on request
- DAP Web & Desktop EnterprisePriced on request
- DAP Web & Desktop PremiumPriced on request
- DAP Web & Desktop StandardPriced on request
- EnterprisePriced on request
- PremiumPriced on request
- StandardPriced on request
In their own words
Gyde
Gyde builds AI systems grounded in a business’s data, context, workflows, and rules. Its services include enterprise AI consulting, retrieval-augmented generation implementation, AI agent development, and ready-to-deploy applications for sales, support, operations, HR, and finance. The platform combines enterprise connectors, a RAG engine, AI middleware, a visual agent builder, deployment and monitoring tools, and a governance dashboard. Gyde lists more than 800 integrations with business tools and external APIs, including Salesforce, Microsoft Dynamics 365, Oracle, SAP, Workday, SAP SuccessFactors, and ServiceNow. Deployment options include managed Gyde Cloud, private cloud on AWS, Azure, or GCP, and on-premises hosting. Gyde lists SOC 2 Type II and ISO 27001 certifications plus GDPR and CCPA compliance. It says customer data does not train its models and environments are isolated. Security controls include AES-256 at rest, TLS 1.3 in transit, role-based access control, and multi-factor authentication. Its embedded delivery team aims to provide production-ready solutions in four weeks. Pricing is on request, with a 15-day trial listed and a guided trial available by request. Gyde is headquartered in Pune, Maharashtra, India.
Whatfix
Whatfix is an enterprise digital adoption platform for guiding people through software and tracking application adoption. Its in-app guidance includes Self Help, task lists, Smart Tips, step-by-step Flows, Beacons, Pop-Ups, and Launchers. Product Analytics can track user actions and adoption; its Standard plan is included free with a DAP Web & Desktop plan. Whatfix Mobile supports native, React Native, Xamarin, Cordova, Flutter, and Ionic apps on Android and iOS. The platform also lists desktop and virtual desktop support, including Citrix and Azure Virtual Desktop. Integrations include Salesforce, ServiceNow, Confluence, Workday, Microsoft Azure, Amplitude, and Power BI. Deployment can be cloud or self-hosted, although some Standard and Premium features may not be available in self-hosted deployments. Listed security controls include SSO, IP whitelisting, audit logs, and data residency selection. Subscription charges combine a product and plan fee with user-license fees based on employee counts or customer-facing monthly active users. Most plan prices are available on request.