Hatica vs Middleware
Hatica
hatica.io
Middleware
middleware.ioSide by side
| Figure | Hatica | Middleware |
|---|---|---|
| Price from | $19/mo | $0.30/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 3 |
| Spec score · DevOps analytics software | 8.5 (#10) | 8.9 (#3) |
| Headquarters | San Francisco, California, United States; Gurugram, Haryana, India | San Francisco, California |
| Integrations | Connectors include GitHub, GitLab, Bitbucket, Azure DevOps, Slack, Zoom, Google Meet, Microsoft Teams, Gmail, Outlook, Google Calendar, Jira, Asana, ClickUp, Trello, Linear, Opsgenie, PagerDuty, Jenkins, CircleCI, Harness, and others. | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. |
| Product | Hatica is an engineering analytics platform that provides visibility into software development processes, team productivity, and project performance. | Middleware describes itself as a full-stack observability platform that detects issues across infrastructure, APM, and real user monitoring and helps resolve them with its AI SRE Agent. |
| Support | Priority support includes an assigned Customer Success Manager, a dedicated support channel, and white-glove onboarding led by the core engineering team. | Free users receive community support, pay-as-you-go customers get a dedicated Slack or Teams channel, and custom-contract customers receive an account team and 24x7 support. |
Plans
In their own words
Hatica
Hatica is an engineering analytics platform that provides dashboards for software development processes, team productivity, and project performance. Its views span projects, teams, organizations, activity tracking, and DevOps, including DORA and CI/CD insights. It combines activity from integrated work applications into dashboards and generative-AI insights about velocity, alignment, and well-being. Integrations include code-hosting, communication, calendar, and project-management tools such as GitHub, Slack, Google Calendar, Jira, and Linear. Data from integrated tools typically syncs incrementally every 10–15 minutes, with a stated 24-hour data-sync SLA. Hatica is available as a cloud service or self-hosted deployment. Self-hosted installations run in Docker containers on Linux/UNIX 64-bit x86 and can use Kubernetes, AWS ECS, bare metal, or VPS infrastructure. The free plan includes unlimited team members and data sources, but only one month of history. Pro costs $19 /member/mo and includes six months of history; Business costs $29 /member per mo and includes two years. Enterprise pricing is custom, with up to five years of history listed.
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.