HCL BigFix vs OpenUEM
HCL BigFix
hcl-software.com
OpenUEM
openuem.euSide by side
| Figure | HCL BigFix | OpenUEM |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Unified Endpoint Management Software | 8.0 (#12) | 8.4 (#8) |
| Integrations | HCL documentation provides integration guides for ServiceNow Data Flow and BigFix Insights for Vulnerability Remediation. | Console users can authenticate through Authelia, Authentik, Keycloak, or Zitadel identity providers. |
| Notable limit | BigFix SaaS allows up to 50,000 devices per deployment, and agents must currently be installed individually on each device. | Support for installing the agent on a Windows Server endpoint is limited, and some report data may be missing. |
| Purpose | HCL BigFix combines endpoint management, security, automation, and digital employee experience capabilities in one platform. | OpenUEM is a self-hosted, open-source Unified Endpoint Manager that manages IT assets through agents. |
| Security | BigFix digitally signs Fixlets and actions with SHA-256 based signatures, and its documentation says relay and agent communications can be encrypted using TLS. | OpenUEM uses certificates for mutual TLS between components, console login, SFTP login, and encrypted VNC/RDP sessions. |
| Support | The subscription includes Software Subscription and Support, including product updates, new features, content updates, bug fixes, and technical support during the subscription term. | The project directs users to GitHub discussions and its Discord community, and asks bug reporters to open issues in the affected repository. |
Plans
In their own words
HCL BigFix
HCL BigFix combines endpoint management, security, automation, and digital employee experience capabilities in one platform. HCL says it supports more than 120 operating systems and provides near real-time endpoint visibility and control. It patches operating systems and third-party applications, and remediates vulnerabilities. BigFix Compliance enforces security policies and automatically corrects configuration drift, while BigFix Inventory provides visibility into devices, software, licenses, and usage. HCL documentation includes integration guides for ServiceNow Data Flow and BigFix Insights for Vulnerability Remediation. Fixlets and actions use SHA-256-based digital signatures; relay and agent communications can be encrypted with TLS. HCL states that BigFix v11 achieved NIAP certification and SCAP 1.3 validation, and that its embedded FIPS crypto module received FIPS 140-2 certification. Subscription support includes product updates, new features, content updates, bug fixes, and technical support during the term. Licensing depends on managed employee devices or managed virtual servers. Pricing is by tailored quote, and HCL offers a 30-day Endpoint Management trial. BigFix SaaS supports up to 50,000 devices per deployment.