HCL BigFix vs Shuffle
HCL BigFix
hcl-software.comShuffle
shuffler.ioSide by side
| Figure | HCL BigFix | Shuffle |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Runbook Automation Software | 8.0 (#3) | 7.6 (#8) |
| Audience | HCL describes Workspace+ for employee devices and Enterprise+ for servers, hybrid cloud, and critical operations. | Shuffle says it was created to address automation problems in the CERT/SIRT community and aims to help security operations centers share processes, automations, and detections. |
| Integrations | HCL documentation provides integration guides for ServiceNow Data Flow and BigFix Insights for Vulnerability Remediation. | Shuffle's public app catalog lists more than 2,500 apps, including integrations such as Slack, Gmail, MISP, Wazuh, Splunk, and Jira. |
| Purpose | HCL BigFix combines endpoint management, security, automation, and digital employee experience capabilities in one platform. | Shuffle is an open-source automation platform designed for the security industry, for building and executing automation workflows. |
| Security | BigFix digitally signs Fixlets and actions with SHA-256 based signatures, and its documentation says relay and agent communications can be encrypted using TLS. | The architecture documentation says passwords are bcrypt-hashed and app authentication, protected datastore keys, and files are AES-256 encrypted. |
| Support | The subscription includes Software Subscription and Support, including product updates, new features, content updates, bug fixes, and technical support during the subscription term. | The pricing page lists Shuffle Support with SLA and email support for Business, with on-call support and an alert mechanism additionally listed for Enterprise. |
Plans
In their own words
HCL BigFix
HCL BigFix combines endpoint management, security, automation, and digital employee experience capabilities in one platform. HCL says it supports more than 120 operating systems and provides near real-time endpoint visibility and control. It patches operating systems and third-party applications, and remediates vulnerabilities. BigFix Compliance enforces security policies and automatically corrects configuration drift, while BigFix Inventory provides visibility into devices, software, licenses, and usage. HCL documentation includes integration guides for ServiceNow Data Flow and BigFix Insights for Vulnerability Remediation. Fixlets and actions use SHA-256-based digital signatures; relay and agent communications can be encrypted with TLS. HCL states that BigFix v11 achieved NIAP certification and SCAP 1.3 validation, and that its embedded FIPS crypto module received FIPS 140-2 certification. Subscription support includes product updates, new features, content updates, bug fixes, and technical support during the term. Licensing depends on managed employee devices or managed virtual servers. Pricing is by tailored quote, and HCL offers a 30-day Endpoint Management trial. BigFix SaaS supports up to 50,000 devices per deployment.
Shuffle
Shuffle is an open-source automation platform for security teams to build and run workflows. Its visual designer works with a no-code app creator that can generate integrations from Swagger or OpenAPI specifications and API documentation URLs. The public catalog contains more than 2,500 apps, including Slack, Gmail, MISP, Wazuh, Splunk, and Jira. Workflows can start through webhooks, schedules, subflows, or user input; extension triggers include AWS Lambda, AWS S3, Kafka, and Pub/Sub.
Deployment choices include self-hosted open source, self-hosted licensed software, Shuffle Cloud, and hybrid setups. Documented runtime architectures include Docker Compose, Docker Swarm, a cloud-hybrid local Orborus runner, and Kubernetes with Helm charts. Shuffle documents bcrypt password hashing, AES-256 encryption, tenant-controlled SAML/SSO and MFA, and a Bearer-token API. The free Scale plan is free and includes 2,000 app runs per month, with a hard limit, three tenants, and one location. Custom Python apps are not yet easy to create for Shuffle Cloud, though on-premises instances support local app hotloading.