Heartbeat vs Mateflow
Heartbeat
heartbeat.chatMateflow
mateflow.comSide by side
| Figure | Heartbeat | Mateflow |
|---|---|---|
| Price from | $19/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 14 | 4 |
| Spec score · Community Platforms | 8.9 (#11) | 8.7 (#14) |
| Spec score · Learning Community Platforms | 8.7 (#3) | 8.3 (#8) |
| Custom Domain | Custom domain is included on every plan. | Yes |
| Event hosting | Yes | Yes |
| Free plan | No | No |
| Integrations | Integrations include Zapier, Zoom, Outlook Calendar, Google Calendar, Slack, Circle, and Peerboard imports. | The integrations page lists Stripe, Slack, Discord, and Zapier connections, plus webhooks and a REST API; it says Google Calendar and Mailchimp are not yet connectable. |
| Mobile Apps | Heartbeat includes iOS and Android apps. | Mateflow offers native iOS and Android apps, and says the community also runs in a mobile browser. |
| Moderation tools | Yes | Yes |
| Private spaces | Yes | Yes |
| Starting Price | Paid plans start from $49 per month. | 49 |
Plans
Heartbeat
- Build$49 a month
- Build$490 a year
- Grow$149 a month
- Grow$1,490 a year
- Scale$849 a month
- Scale$9,200 a year
- Native video hosting add-on$19 a month
- Build annual$40 a month
- Build monthly$49 a month
- Grow annual$124 a month
Mateflow
- Starter$49 a month
- Growth$129 a month
- Business$399 a month
- EnterprisePriced on request
In their own words
Heartbeat
Heartbeat is a paid platform for running online communities, with Android and iOS apps. Its listed features include private spaces, event hosting, moderation tools and custom domains. Plans vary by community size: Build supports up to 350 members, Grow up to 5,000 and Scale has unlimited members. Build costs $49 a month billed monthly; Grow costs $149 a month billed monthly; Scale costs $849 a month billed monthly. Build includes five automation workflows and one custom landing page. Grow includes unlimited automation workflows and 50 hours of native video hosting. Scale includes 50 custom landing pages, 200 hours of native video hosting and a white-label branded mobile app. Native video hosting is also available as a $19 a month add-on for 50 hours of storage. Integrations include Zapier, Zoom, Outlook Calendar, Google Calendar, Slack, Circle and Peerboard imports. The 14-day trial does not become a continuing free plan: communities are deactivated if they are not upgraded afterward, and inactive communities are automatically deleted after 30 days.
Mateflow
Mateflow is a platform for creators, brands, education teams, and organizations running branded communities. It provides feeds, spaces, direct and group messaging, events, courses, and live sessions. Its AI Copilot, included on every plan, can answer questions using uploaded documents and indexed community discussions. Communities can charge subscriptions, gate spaces, and collect Stripe payments; transaction fees range from 3% on Starter to 0% on Enterprise. The platform lists integrations with Stripe, Slack, Discord, and Zapier, plus webhooks and a REST API. API access begins on Growth, which allows 5,000 requests per day and five webhook endpoints; Starter does not include API access. Mateflow describes two-factor authentication, email verification, bot protection, session revocation, and audit logs as security controls. Its public security page does not publish a SOC 2 report or penetration-test summary. Every plan includes a 14-day free trial without a credit card, but there is no free plan.