HeyOnCall vs OnPage

HeyOnCall combines website and API monitoring with incident management and on-call paging. Checks cover HTTP and HTTPS availability and performance, response assertions, redirects, and request or response inspection. SSL monitoring validates certificates and chains and can warn before expiration; heartbeat and cron monitoring are also included. Teams can set timezone-aware rotations, change or trade shifts, and sync Google Calendar, Outlook, or iCalendar feeds. Unacknowledged incidents can escalate to another user, a rotation, or everyone in a rotation. Its iOS and Android Critical Alerts can bypass Do Not Disturb, silent or vibrate modes, and volume settings, and repeat until acknowledged. Alert sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; notifications can be sent through Slack, email, Telegram, or webhooks. The API supports custom triggers, incident resolution, and custom payloads. Plans are billed monthly: Free Trial for evaluating is free, Solo is $3 a month, and Pro is $32 a month. The evaluation plan limits users and triggers, while paid plans are limited to 1000 triggers of each listed type.

OnPage is an incident alerting and communication platform that routes high-priority notifications to on-call responders through schedules and configured policies. Secure two-way messaging supports collaboration during time-sensitive events. Alerts can arrive by email, SMS, phone call, or mobile push, with persistent and alert-until-read delivery options. On-call management includes calendars, schedulers, reminders, escalation groups, and failover groups. OnPage supports Android, iOS, web, and API access. It says it connects to more than 200 systems through integrations, email, webhooks, or HTTP requests; named connections include ServiceNow, ConnectWise, AWS CloudWatch, Slack, Microsoft Teams, Datadog, and OpenEMR. Plans list real-time stamped audit trails and six-year data retention. The pricing page lists HIPAA compliance, SOC 2 and ISO 27001 certified facilities, PCI certification, GDPR compliance, and yearly penetration testing. Pricing starts at $13.99 per user per month when billed annually, with a seven-day trial including the web console and secure mobile app.