HeyOnCall vs Squid Alerts
HeyOnCall
heyoncall.comSquid Alerts
squidalerts.comSide by side
| Figure | HeyOnCall | Squid Alerts |
|---|---|---|
| Price from | $2.50/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 2 |
| Spec score · On-Call Scheduling Software | 8.4 (#7) | 7.6 (#16) |
| Escalations | Unacknowledged incidents can escalate through configurable levels to another user, rotation, or everyone in a rotation. | Escalation chains can notify people by email, SMS, or voice call and continue until an incident is acknowledged or resolved. |
| Integrations | Listed monitoring sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; alert channels include Slack, email, Telegram, and webhooks. | The maker names ServiceNow, JIRA, SolarWinds, Microsoft Teams, Slack, Splunk, and Jenkins as integration examples. |
| Support | The maker directs users with pricing questions to [email protected] and invites feature questions by email. | The Startup plan includes email support, while Professional includes email and phone support. |
Plans
HeyOnCall
- Free Trial for evaluatingFree
- Free Trial for evaluatingFree
- Solo for individuals$3 a month
- Solo for individuals$30 a year
- Pro for teams$32 a month
- Pro for teams$320 a year
In their own words
HeyOnCall
HeyOnCall combines website and API monitoring with incident management and on-call paging. Checks cover HTTP and HTTPS availability and performance, response assertions, redirects, and request or response inspection. SSL monitoring validates certificates and chains and can warn before expiration; heartbeat and cron monitoring are also included. Teams can set timezone-aware rotations, change or trade shifts, and sync Google Calendar, Outlook, or iCalendar feeds. Unacknowledged incidents can escalate to another user, a rotation, or everyone in a rotation. Its iOS and Android Critical Alerts can bypass Do Not Disturb, silent or vibrate modes, and volume settings, and repeat until acknowledged. Alert sources include Datadog, Prometheus Alertmanager, Uptime Kuma, and other webhook-capable tools; notifications can be sent through Slack, email, Telegram, or webhooks. The API supports custom triggers, incident resolution, and custom payloads. Plans are billed monthly: Free Trial for evaluating is free, Solo is $3 a month, and Pro is $32 a month. The evaluation plan limits users and triggers, while paid plans are limited to 1000 triggers of each listed type.
Squid Alerts
Squid Alerts has no write-up on Specifiction yet; its figures are above.