HICX Supplier Portal vs mySupplier

HICX Supplier Portal is a paid web portal that gives suppliers one governed place to complete tasks, share data, and meet requirements. A single login consolidates supplier-facing systems and work. Suppliers can arrange personalized dashboards around workflows and priorities, while no-code tools configure dashboards, notifications, and tasks. The portal connects to supplier master data on HICX or a selected MDM solution and includes an AI assistant for supplier enquiries. A mobile experience supports supplier use cases. Integrations connect supplier-facing systems through an enterprise integration framework, and HICX Helpdesk synchronizes tickets with ServiceNow and JIRA. The portal supports 11 languages and supplier-type configuration. Listed processes include onboarding, catalog management, purchase orders, invoice submission, document management, status updates, and approval workflows. HICX says it is included with every platform deployment. The platform uses isolated single-tenant instances, encrypts data in transit and at rest, and states ISO/IEC 27001 certification and SOC 1 Type 2 attestation.

mySupplier is a web portal for coordinating supplier onboarding and procurement work. It captures supplier registration, business and tax information, bank details, contacts, certificates and declarations, with approval checkpoints. Document workflows cover collection, validation, renewal tracking, expiry alerts and reminders for missing items. Suppliers can view purchase orders and delivery schedules, share dispatch details and acknowledgements, and provide status updates. Invoice tools handle uploads and attachments, queries, approval status, payment visibility and finance follow-up. Structured communication routes questions, clarifications, announcements, reminders and action items. Role-based access, document controls and audit trails support oversight of supplier data and workflows. Listed integration targets include Oracle EBS and Fusion, other ERP and procurement systems, finance systems, document stores, identity providers, messaging services, reporting dashboards and MindX APIs. Operational capabilities include a supplier helpdesk, SLA tracking, exception handling and procurement dashboards. The web product is paid, with pricing on request; TechnoMind offers implementation and managed support.