HiFiveStar vs Loox
HiFiveStar
hifivestar.com
Loox
loox.appSide by side
| Figure | HiFiveStar | Loox |
|---|---|---|
| Price from | $28/mo | $49.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 13 | 4 |
| Spec score · Review Generation Software | 8.8 (#2) | 8.1 (#12) |
| Spec score · Review Management Software | 8.9 (#14) | 8.4 (#30) |
| Free plan | Forever Free plan with 1 location, review monitoring, replies, review link and QR code, widgets, and email support | Yes |
| Integrations | Google and Facebook can be connected through login, while other platforms can be connected by entering a page link; HiFiveStar imports the most recent reviews from those platforms. | The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations. |
| Setup | The homepage says users can connect their review sites and be up and running in five minutes without technical skills or onboarding calls. | Loox describes its Shopify theme widgets and pages as a no-code solution. |
| Support | The FAQ says its team aims to respond to support requests within one business day. | Loox says its support team works around the clock and is available to answer questions before signup. |
Plans
HiFiveStar
- Forever FreeFree
- Core$28 a month
- Pro$85 a month
- Growth$139 a month
- Business$197 a month
- Enterprise$399 a month
- Unlimited$749 a month
- Core$336 a year
- Pro$1,020 a year
- Growth$1,668 a year
Loox
- BeginnerFree
- Convert$49.99 a month
- Unlimited$299.99 a month
- BeginnerPrice not published
In their own words
HiFiveStar
HiFiveStar is web-based review-management software for local businesses. It brings reviews from Google, Yelp, Facebook, TripAdvisor, and more than 40 other sites into one inbox, with email or phone alerts for new reviews. The service can draft replies in the reviewer's language for users to review, edit, and post. Businesses can also display selected reviews in website widgets. Review invitations can be sent by email, text, and WhatsApp on Core and higher plans. The Forever Free plan supports one location and one user; Core costs $28 a month billed annually. Higher plans allow more locations and users, and Pro and higher plans list automation integrations including Stripe, Shopify, Zapier, and Make. The pricing page offers monthly and yearly views, says yearly billing saves up to 28%, and says plans have no contracts and can be canceled anytime. HiFiveStar says connections use HTTPS/TLS encryption and that it processes personal data under EU GDPR, with a Data Processing Addendum for customers. It also states that formal audits and certifications are not yet in place.
Loox
Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.