HiFiveStar vs ReputationStacker
HiFiveStar
hifivestar.com
ReputationStacker
reputationstacker.comSide by side
| Figure | HiFiveStar | ReputationStacker |
|---|---|---|
| Price from | $28/mo | $5.25/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 13 | 7 |
| Spec score · Review Generation Software | 8.8 (#2) | 8.2 (#9) |
| Spec score · Review Management Software | 8.9 (#14) | 8.7 (#20) |
| AI replies | HiFiveStar creates AI reply drafts in the reviewer's language that users can review, edit and post. | AI can learn from past replies and draft responses in the business's voice, with options for approval or automatic posting. |
| Free plan | Forever Free plan with 1 location, review monitoring, replies, review link and QR code, widgets, and email support | No |
| Integrations | Google and Facebook can be connected through login, while other platforms can be connected by entering a page link; HiFiveStar imports the most recent reviews from those platforms. | It connects with thousands of apps through Zapier and offers an API for custom connections. |
| Request channels | multichannel | email_and_sms |
| Review requests | The homepage says businesses can send review invitations by text or email and collect feedback through review links and QR codes. | The system sends customers single-question surveys by email and text, directs them to selected review sites, and sends automatic reminders. |
| AI response assistance | Yes | Yes |
| Review sources | The inbox supports Google, Yelp, TripAdvisor, and more review sites | Google,Facebook,Healthgrades,Avvo,TripAdvisor,Zillow,and 100+ other review platforms |
| Review widgets | Users can place a widget on their website and choose which reviews it displays | Yes |
| Support | The FAQ says its team aims to respond to support requests within one business day. | Listed plan support ranges from within 48 hours on Lite to within 24 hours on Standard and priority same-day support on Professional. |
Plans
HiFiveStar
- Forever FreeFree
- Core$28 a month
- Pro$85 a month
- Growth$139 a month
- Business$197 a month
- Enterprise$399 a month
- Unlimited$749 a month
- Core$336 a year
- Pro$1,020 a year
- Growth$1,668 a year
ReputationStacker
- Lite$79 a month
- Standard$99 a month
- Professional$124 a month
- Lite$63 a year
- Standard$79 a year
- Professional$99 a year
- EnterprisePriced on request
In their own words
HiFiveStar
HiFiveStar is web-based review-management software for local businesses. It brings reviews from Google, Yelp, Facebook, TripAdvisor, and more than 40 other sites into one inbox, with email or phone alerts for new reviews. The service can draft replies in the reviewer's language for users to review, edit, and post. Businesses can also display selected reviews in website widgets. Review invitations can be sent by email, text, and WhatsApp on Core and higher plans. The Forever Free plan supports one location and one user; Core costs $28 a month billed annually. Higher plans allow more locations and users, and Pro and higher plans list automation integrations including Stripe, Shopify, Zapier, and Make. The pricing page offers monthly and yearly views, says yearly billing saves up to 28%, and says plans have no contracts and can be canceled anytime. HiFiveStar says connections use HTTPS/TLS encryption and that it processes personal data under EU GDPR, with a Data Processing Addendum for customers. It also states that formal audits and certifications are not yet in place.
ReputationStacker
ReputationStacker is a paid web and API service that automates review requests, collects customer feedback, and brings reviews into one dashboard. It sends single-question surveys by email and text, directs customers to selected review sites, and issues reminders. Monitoring covers Google, Facebook, Healthgrades, Avvo, TripAdvisor, Zillow, and more than 100 other platforms, with alerts. Google and Facebook accounts can be connected for dashboard responses. AI can learn from previous replies and draft responses in a business voice for approval or automatic posting. Surveys collect a 0–10 Net Promoter Score and optional comments. Analytics include feedback, sentiment, location, and AI Insights for recurring themes and changes. Zapier connects it with thousands of apps, and an API supports custom connections. A 14-day trial is offered, with no free plan.