HiFiveStar vs Reviewshake
HiFiveStar
hifivestar.com
Reviewshake
reviewshake.comSide by side
| Figure | HiFiveStar | Reviewshake |
|---|---|---|
| Price from | $28/mo | $8/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 13 | 9 |
| Spec score · Review Generation Software | 8.8 (#2) | 8.2 (#10) |
| Spec score · Review Management Software | 8.9 (#14) | 8.9 (#13) |
| AI replies | HiFiveStar creates AI reply drafts in the reviewer's language that users can review, edit and post. | AI writes on-brand review replies for approval. |
| Free plan | Forever Free plan with 1 location, review monitoring, replies, review link and QR code, widgets, and email support | No |
| Headquarters | Sheridan, Wyoming, United States | Newark, Delaware, USA |
| Location limit | 1 | 1 |
| Request channels | multichannel | multichannel |
| Review requests | The homepage says businesses can send review invitations by text or email and collect feedback through review links and QR codes. | Review invitations can be automated through SMS, email, and QR codes. |
| AI response assistance | Yes | Yes |
| Review sources | The inbox supports Google, Yelp, TripAdvisor, and more review sites | Google,Facebook,Tripadvisor,Booking.com,Agoda,Airbnb,Amazon,Apple App Store,Google Play Store,G2Crowd,Gartner,Reviews.io,Sitejabber,OpenTable,Zomato,Healthgrades,Glassdoor,Indeed,The Knot,WeddingWire |
| Review widgets | Users can place a widget on their website and choose which reviews it displays | Growth includes email, website, and social widgets for displaying reviews. |
| Starting price | Plans start at $0 per month | Paid plans start at $29 per month. |
Plans
HiFiveStar
- Forever FreeFree
- Core$28 a month
- Pro$85 a month
- Growth$139 a month
- Business$197 a month
- Enterprise$399 a month
- Unlimited$749 a month
- Core$336 a year
- Pro$1,020 a year
- Growth$1,668 a year
Reviewshake
- Starter$29 a month
- Growth$59 a month
- Ultimate$99 a month
- Agency$199 a month
- Additional Seats: 500+$8 a month
- Additional Seats: 251-500$10 a month
- Additional Seats: 101-250$11 a month
- Additional Seats: 26-100$12 a month
- Additional Seats: 1-25$15 a month
In their own words
HiFiveStar
HiFiveStar is web-based review-management software for local businesses. It brings reviews from Google, Yelp, Facebook, TripAdvisor, and more than 40 other sites into one inbox, with email or phone alerts for new reviews. The service can draft replies in the reviewer's language for users to review, edit, and post. Businesses can also display selected reviews in website widgets. Review invitations can be sent by email, text, and WhatsApp on Core and higher plans. The Forever Free plan supports one location and one user; Core costs $28 a month billed annually. Higher plans allow more locations and users, and Pro and higher plans list automation integrations including Stripe, Shopify, Zapier, and Make. The pricing page offers monthly and yearly views, says yearly billing saves up to 28%, and says plans have no contracts and can be canceled anytime. HiFiveStar says connections use HTTPS/TLS encryption and that it processes personal data under EU GDPR, with a Data Processing Addendum for customers. It also states that formal audits and certifications are not yet in place.
Reviewshake
Reviewshake is a web-based reputation management platform that automates review invitations and monitors feedback from more than 100 sites in one dashboard. Invitations can go out through SMS, email, and QR codes. Supported sources include Google, Facebook, Tripadvisor, Booking.com, Airbnb, Amazon, app stores, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, and WeddingWire. AI summarizes sentiment across sites and locations and drafts on-brand replies for approval. The platform also compares local competitors by ratings, response times, and feedback. Starter costs $29 a month and includes one location, one user, up to three sources, and 250 monthly email invitations. Growth costs $59 a month; Ultimate costs $99 a month and includes customer chat and competitor tracking. Agency starts at $199 a month and is 100% white labeled. Plans have no setup fees or contracts, and a 14-day trial is listed. Reviewshake was founded in 2018 and is headquartered in Newark, Delaware.