Hospo Solutions vs Loyalty Interchange Protocol

Hospo Solutions is a white-label platform for restaurants, bars, and hospitality groups, combining loyalty rewards, table bookings, CRM automation, and merchant analytics. Customers can use the full branded platform or a headless loyalty engine through a REST API and webhooks. The loyalty engine supports points, stamps, multi-tier rewards, personalized offers, and automated reward triggers. Its reservation system shows real-time availability and provides automated confirmations and no-show protection. CRM tools cover customer segmentation, voucher campaigns, and automated marketing. Reports include AI-generated insights, app-store usage, revenue, loyalty performance, customer cohorts, and booking conversion. The platform supports Android, iOS, web, and API; its multi-tenant architecture is described as supporting unlimited venues and groups. Loyalty is EPOS integration ready, and app-store usage data comes from the App Store and Google Play. A bespoke app add-on includes a digital membership pass, points, tiers, rewards, in-app booking, push notifications, and campaign targeting. Core pricing is on request; a free trial is available, but there is no free plan. Optional add-ons include Hospo Builder at £100 a month, Managed Website at £200 a month, and Bespoke App Addition at £500 a month with a 12-month minimum term.

Loyalty Interchange Protocol (LIP) is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams that own integration work. Its checkout lifecycle includes member lookup and enrollment, balances and ledger history, order evaluation, accrual, redemption, reversal, and refund-safe adjustments. Its restaurant order model represents items, modifiers, discounts, fees, taxes, tips, tenders, and totals across channels such as drive-thru, kiosk, web, mobile, pickup, delivery, and catering. Supported program types include points, visits or stamps, wallet credit, paid membership, and hybrid multi-account programs.

The `/platform/v1` API covers profiles, consent, behavioral events, segments, campaigns, connectors, imports, analytics, and attribution. The maker provides an Apache-2.0 reference stack for self-hosting with Docker Compose or Node.js 22 and newer. Storage described includes SQLite-backed local storage and tenant-scoped PostgreSQL for multi-instance use. Customer sign-in remains external. LIP 0.2.0 is described as pre-1.0 infrastructure, not a turnkey no-code marketing service; CSV member imports are limited to 1 MiB and 1,000 rows.