Hostme vs Lightspeed Restaurant
Hostme
hostmeapp.comLightspeed Restaurant
lightspeedhq.comSide by side
| Figure | Hostme | Lightspeed Restaurant |
|---|---|---|
| Price from | $98/mo | $69/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Restaurant Management Software | 8.1 (#10) | 8.1 (#11) |
| Spec score · Restaurant Table Management Software | 8.2 (#13) | 8.2 (#14) |
| Headquarters | 1211 31st St NW, Washington, DC 20007, United States | Montreal, Quebec, Canada |
| Integrations | The integrations page lists Facebook, Instagram, Google, WhatsApp, Wix, Square, Lightspeed, and multiple POS systems. | The product connects with hotel PMS software, employee-management tools, loyalty programs and partners such as 7shifts and OpenTable. |
| Security | Hostme says it uses TLS 1.2+ in transit, AES-256 encryption at rest, role-based access controls, and Stripe link-based payment flows that do not store full card numbers. | Lightspeed states that cloud POS communications use end-to-end encryption and that data access is heavily restricted and protected via cloud partners. |
| Support | Hostme advertises 24/7 immediate support through in-app chat or a support phone line. | Lightspeed offers 24/7 phone and chat support, one-on-one onboarding and a dedicated account manager. |
Plans
Lightspeed Restaurant
- Starter$69 a month
- Essential$189 a month
- Premium$399 a month
- EnterprisePriced on request
In their own words
Hostme
Hostme is restaurant reservation and table management software for operators managing the guest journey. Guests can book through a restaurant website, social media channels, or Hostme’s reservation site. The system handles reservations and walk-in waitlists together, and can text guests when a table is ready. Other listed features include table and event management, server rotation, online ordering, reports, and a digital guestbook. Integrations include Facebook, Instagram, Google, WhatsApp, Wix, Square, Lightspeed, and multiple POS systems. Marketing campaigns can send SMS, email, and WhatsApp messages, though using the Marketing tool requires a $20 credit package. Hostme supports web, iOS, and Android. Its annual MEZZO plan is $98 a month, and GRANDE is $152 a month; Enterprise pricing is custom for owners with 10 or more units. A two-week free trial requires no credit card, and there is no free plan. Hostme says subscriptions have no contracts, commissions, or per-cover fees, and advertises 24/7 support through in-app chat or a support phone line.
Lightspeed Restaurant
Lightspeed Restaurant is restaurant management software built around a point-of-sale and payments platform. It supports customizable menus, screens and floor plans, with online, tableside and QR-code ordering. Restaurants, hotels and multi-location operators can use the system for operations including inventory, reservations, tables, staff scheduling and sales reporting. The cloud-based POS can keep working offline, saving entered data locally and uploading it when connectivity returns; master-data maintenance and eCloud evaluations still require internet access. Its front end requires the Lightspeed Restaurant iPad app, while the back end can be managed on desktop and iPad. Lightspeed also says the POS can run in a browser on Mac, PC, Apple or Android devices. The Restaurant Integration Hub includes hundreds of third-party integrations, and accounting sync can send sales data to QuickBooks, Xero, Sage and other software. Plans start at $69/mo. Restaurant has no free plan or free trial listed; a demo option is presented instead.