HotelKey PMS vs RaccoonSite
HotelKey PMS
hotelkeyapp.comRaccoonSite
roomraccoon.comSide by side
| Figure | HotelKey PMS | RaccoonSite |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 0 | 2 |
| Spec score · Hospitality Management Software | 7.0 (#10) | 6.8 (#12) |
| Spec score · Hospitality Property Management | 6.9 (#15) | 6.6 (#17) |
| Integrations | The maker lists 212 integrations across categories including accounting, booking, channel management, payments, door locks, and housekeeping. | The builder includes links to Instagram and Facebook and can connect its website to the RoomRaccoon booking engine. |
| Product | HotelKey PMS is a cloud-based property management system for modern hotels. | RaccoonSite is RoomRaccoon’s built-in website builder for creating a hotel website connected to its booking engine. |
| Security | Guest-facing digital registration supports masked fields for secure guest data editing. | RoomRaccoon requires two-factor authentication for all users and logs users out after 25 minutes of inactivity. |
| Support | HotelKey states that it offers 24/7 customer support. | RaccoonSite Plus includes website build support, and RoomRaccoon says its team will build and register the website for customers choosing the managed setup. |
Plans
In their own words
HotelKey PMS
HotelKey PMS has no write-up on Specifiction yet; its figures are above.
RaccoonSite
RaccoonSite is RoomRaccoon’s web-based website builder for hotels. It connects to the RoomRaccoon booking engine and is managed through the company’s PMS. Setup can prefill a site with a property’s logo, colours, room categories, images and descriptions. Users build pages from templates and content blocks, manage multiple languages and choose which pages are published. A booking widget can show availability and accept reservations, while room showcases can link to booking pages. The builder includes Instagram and Facebook links, cookie acceptance or rejection with stored consent, and a generated cookie-policy page. Keyboard navigation supports accessibility requirements. Publishing requires an externally purchased domain connected with a CNAME record; SSL is applied before launch. Users can explore and build before activation, but publishing needs an upgrade slot. The self-service RaccoonSite plan has one slot. RaccoonSite Plus adds website-build support, email hosting and domain registration with two slots. RoomRaccoon also offers a managed setup in which its team builds and registers the site. Prices are available on request.