Hubble vs Userfeel
Hubble
usehubble.io
Userfeel
userfeel.comSide by side
| Figure | Hubble | Userfeel |
|---|---|---|
| Price from | $120/mo | $250/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Usability Testing Software | 8.5 (#6) | 8.9 (#3) |
| Spec score · User Testing | 8.5 (#4) | 8.9 (#3) |
| AI analysis | Hubble says it can automatically tag transcripts, surface recurring themes, and synthesize findings across interviews with AI. | Paid Team and Enterprise tiers include AI Assistant, session summaries, recommendations and sentiment analysis. |
| Intended users | Hubble's Why Hubble page describes the platform as built for UX teams and says it combines recruiting, planning, launching, analysis, and sharing in one workspace. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Product | Hubble describes itself as an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Recruitment | The site names Respondent, User Interviews, and Cint as panel providers and says Prolific is coming soon. | Researchers can filter participants by country, language, age, gender, role, and other criteria, and can use their own testers. |
| Research methods | The platform lists unmoderated and AI-moderated research, moderated studies, surveys, in-product surveys, and diary and concept studies. | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. |
| Support | Hubble's documentation directs users to its community Slack group for additional developer support. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Hubble
Hubble is an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. It is aimed at UX teams and combines recruiting, planning, launching, analysis, and sharing in one workspace. Research options include moderated and unmoderated studies, AI-moderated research, surveys, in-product surveys, and diary and concept studies. In unmoderated tests, participants can work on prototypes or live websites on their own time, while researchers review recordings and feedback. Hubble says its AI can tag interview transcripts, identify recurring themes, and synthesize findings. Its research assistant can help build studies, conduct interviews, and analyze feedback; users approve changes or suggestions during research planning. Named panel providers include Respondent, User Interviews, and Cint, with Prolific coming soon. Participant tools include screening, scheduling, incentives, and consent documents. Hubble lists Figma integration and web and mobile SDKs for embedding surveys. The Free plan costs nothing and includes one seat and 10 responses per month. Pro costs $120 a month per seat, billed monthly, with up to three seats.
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.