Hubble vs UserNinjas
Hubble
usehubble.ioUserNinjas
userninjas.inSide by side
| Figure | Hubble | UserNinjas |
|---|---|---|
| Price from | $120/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Usability Testing Software | 8.5 (#6) | 7.0 (#48) |
| Product | Hubble describes itself as an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. | UserNinjas describes itself as an AI-powered UX research workspace for planning studies, recruiting participants, conducting AI voice interviews, analyzing telemetry, and delivering recommendations. |
| Research methods | The platform lists unmoderated and AI-moderated research, moderated studies, surveys, in-product surveys, and diary and concept studies. | Supported modalities listed include AI voice interviews, prototype usability, tree testing, card sorting, and Screener Logic DSL. |
| Security | The site footer states that Hubble is SOC 2 Type II, HIPAA, and GDPR compliant. | The site lists AES encryption at rest, TLS 1.3 in transit, role-based access, and immutable SIEM audit logging. |
| Support | Hubble's documentation directs users to its community Slack group for additional developer support. | The homepage lists [email protected] for direct inquiries. |
Plans
UserNinjas
- Mobile App Navigation blueprint$16, paid once
- Website Usability blueprint$16, paid once
In their own words
Hubble
Hubble is an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. It is aimed at UX teams and combines recruiting, planning, launching, analysis, and sharing in one workspace. Research options include moderated and unmoderated studies, AI-moderated research, surveys, in-product surveys, and diary and concept studies. In unmoderated tests, participants can work on prototypes or live websites on their own time, while researchers review recordings and feedback. Hubble says its AI can tag interview transcripts, identify recurring themes, and synthesize findings. Its research assistant can help build studies, conduct interviews, and analyze feedback; users approve changes or suggestions during research planning. Named panel providers include Respondent, User Interviews, and Cint, with Prolific coming soon. Participant tools include screening, scheduling, incentives, and consent documents. Hubble lists Figma integration and web and mobile SDKs for embedding surveys. The Free plan costs nothing and includes one seat and 10 responses per month. Pro costs $120 a month per seat, billed monthly, with up to three seats.
UserNinjas
UserNinjas has no write-up on Specifiction yet; its figures are above.