Hubgets vs Rainbow

Hubgets combines team communications with searchable knowledge, and is offered as a service or in a private cloud. It supports business voice and video, direct and group messages, and file sharing. The platform indexes and classifies communications, including Topics, so teams can search earlier discussions. Topics provide shared spaces for project and task conversations, with feedback, content, and decisions visible to participants. Page by Hubgets lets business partners reach a team member in a browser by chat, voice, or video without revealing an email address or phone number. Open APIs are advertised for integrations; Enterprise can connect with applications on a company intranet. Enterprise can run on company premises or in a private cloud, with data behind a customer-managed firewall and customer-selected compliance and auditing. The maker says its AI assesses team mood and adjusts communication flows using more than 50 factors. The free cloud plan supports up to 20 users and limits message history to the last 5,000 messages per thread. Startup supports up to 1,000 cloud users; Team supports up to 10,000. The maker lists its start in 2015 and headquarters in Wilmington, Delaware.

Rainbow is a cloud-based communication and collaboration platform for businesses, connecting people, objects and interactions through the cloud. Its tools include persistent one-to-one and group chat, presence information, task management, voice and video calls, screen or app sharing, and file sharing. Telephony features available on eligible plans include PBX control, phone presence, call logging, VoIP, caller identification, forwarding and voicemail. Office integrations include Google Chrome Click2Call, Rainbow Telephony for Microsoft Teams, Microsoft 365 Exchange Online or Google Calendar, and an Outlook plug-in. Hybrid telephony can connect with OmniPCX Enterprise, OXO Connect and third-party integrations for Cisco, NEC, Mitel and Asterisk. Rainbow offers cloud, on-premises and hybrid deployments, and its services are available in more than 75 countries and 22 languages. The plans list AES-256 encryption, region-based data residency and SAML or OIDC single sign-on. Essential costs nothing; Business costs €2 a month per user, and Enterprise costs €4 a month per user. Business and Enterprise include 24/7 support and an uptime SLA; Essential includes a digital Help Center.