HVACBase vs ServiceM8

HVACBase is business software for residential and commercial HVAC contractors, installers, service and repair firms, and multi-location franchises. It combines customer management, scheduling, dispatch, estimates, work orders, field service, invoicing, inventory, and recurring maintenance. Dispatch includes drag-and-drop planning, conflict detection, GPS technician tracking, skill- and availability-based assignment, and route optimisation. Contractors can create branded proposals from templates, apply tiered pricing, collect e-signatures, track views and approvals, and turn accepted quotes into scheduled jobs. The technician app provides schedules, customer and equipment records, job details, photos, signatures, invoices, and payment collection. HVACBase also includes load calculations for equipment sizing and installation preparation. Inventory tools cover warehouses and service vehicles with barcode scanning and reorder alerts. The service says invoices and financial records sync with QuickBooks and Xero. Customers can pay by card, ACH transfer, or financing. It runs on Android, iOS, and the web. Pricing is quote-based and available by demo request.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.