Hyland OnBase vs Instabase
Hyland OnBase
hyland.com
Instabase
instabase.comSide by side
| Figure | Hyland OnBase | Instabase |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 7 |
| Spec score · Intelligent Document Processing Software | 8.3 (#12) | 8.5 (#7) |
| Spec score · AI OCR Software | 8.2 (#13) | 8.5 (#7) |
| API | The Foundation 26.1 documentation includes a dedicated API Server component with authentication, database, operating-system, browser and hosting requirements. | AI Hub exposes REST endpoints for batches, files, runs and secrets, usable from curl, Postman or any language that can make HTTPS requests. |
| Company headquarters | Hyland is headquartered in Westlake, Ohio. | Instabase says it is headquartered in San Francisco, California. |
| Company legal name | The Google Play listing identifies the developer as Hyland Software, Inc. | Crunchbase lists the legal entity as Instabase, Inc. |
| Deployment | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. | Apps can be versioned, accuracy-tested, promoted from development to production and monitored through deployment dashboards. |
| Founded | 1991 | Instabase was founded in 2015 by Anant Bhardwaj. |
| Headquarters | Westlake, Ohio, USA | Instabase is headquartered in San Francisco, California. |
| Integrations | Hyland lists prebuilt connectors for Salesforce, SAP, Workday, Microsoft Office, Outlook and Infor, plus screen-level and data-level integration methods. | Document sources and destinations include Instabase Drive, Amazon S3, Azure Blob Storage, Google Cloud Storage, Google Drive and email inboxes. |
| Rating on G2 | 4.4 out of 5 from 324 reviews | 4.8 out of 5 from 2 reviews |
| Support | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. | The capabilities page lists product support, a 99.5% uptime SLA, a dedicated Customer Engagement Manager, and solution-building services as an add-on. |
| What it does | OnBase is an AI-enabled operational content-management system that captures and governs enterprise documents, automates content workflows, and supplies data to business systems. | Instabase AI Hub turns unstructured documents and other content into extracted data and automated business workflows. |
Plans
Instabase
- AI Hub CommunityFree
- Community (legacy)Free
- AI Hub CommercialPriced on request
- AI Hub EnterprisePriced on request
- Commercial (legacy)Price not published
- EnterprisePriced on request
- Enterprise litePriced on request
In their own words
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.
Instabase
Instabase AI Hub is an automation platform for turning complex documents into verifiable intelligence. Its workflows cover document classification, text and reasoning extraction, table and list extraction, data cleaning, validation, and human review. The capabilities page lists more than 55 rich file formats, handwriting recognition, visual object detection, multi-language recognition, and documents over 100 pages; listed formats are supported up to 50MB. Data sources include Amazon S3, Azure Blob Storage, Google Cloud Storage, Google Drive, Instabase Drive, and email inboxes. Developers can use an API and SDK, custom functions, and upstream or downstream connectors. Instabase says customers can control where data is stored and processed and connect their own cloud storage. Documentation describes SSO through SAML or OIDC, OAuth provider integration, secure secrets management, and audit logs. The company lists SOC 2 Type II and HIPAA certifications or attestations and says the product is designed to comply with GDPR and CCPA. Pricing is on request; a 14-day trial is listed. Support offerings include a 99.5% uptime SLA and a dedicated Customer Engagement Manager.