Hyland OnBase vs Itemize
Hyland OnBase
hyland.comItemize
itemize.comSide by side
| Figure | Hyland OnBase | Itemize |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 0 |
| Spec score · Intelligent Document Processing Software | 8.3 (#12) | 7.5 (#22) |
| Deployment | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. | Itemize describes AP Automation as cloud-based and says the base product is a no-code setup that customers can configure themselves. |
| Founded | 1991 | 2012 |
| Headquarters | Westlake, Ohio, USA | Wilmington, Delaware, United States |
| Integrations | Hyland lists prebuilt connectors for Salesforce, SAP, Workday, Microsoft Office, Outlook and Infor, plus screen-level and data-level integration methods. | Itemize says its cloud platform has managed connectors for over 20 ERP platforms and offers an API for industry-specific and custom ERPs. |
| Support | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. | The AP product page says support is available by chat, email, or phone, and the help center directs users with questions to the website or portal chat. |
Plans
In their own words
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.