Hyland OnBase vs M-Files
Hyland OnBase
hyland.com
M-Files
m-files.comSide by side
| Figure | Hyland OnBase | M-Files |
|---|---|---|
| Price from | — | $65/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Document Management Software | 8.2 (#16) | 8.3 (#14) |
| Spec score · Cloud Document Management Software | 8.1 (#7) | 8.2 (#5) |
| Spec score · Enterprise Content Management Systems | 8.1 (#8) | 8.1 (#9) |
| Deployment | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. | M-Files offers both cloud-based and self-hosted deployment options. |
| Founded | 1991 | 2002 |
| Headquarters | Westlake, Ohio, USA | Tampere, Finland |
| Integrations | Hyland lists prebuilt connectors for Salesforce, SAP, Workday, Microsoft Office, Outlook and Infor, plus screen-level and data-level integration methods. | Featured integrations include Microsoft 365, Salesforce, and SAP, and M-Files also provides integrations and APIs for non-Microsoft CRM and ERP systems. |
| Support | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. | Essentials and Enterprise include standard product support, documentation, and learning resources; Premium Support offers 24/7 coverage and faster response times. |
Plans
In their own words
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.
M-Files
M-Files is a metadata-driven document management system that connects documents with the people, projects, and work they support. AI classification organizes information, while search, editing, version history, co-authoring, secure sharing, tasks, and workflow automation support document work. Integrations include Microsoft 365, Salesforce, SAP, and other CRM and ERP systems. Organizations can choose cloud or self-hosted deployment. M-Files Cloud runs on Microsoft Azure, and M-Files says it encrypts stored data with AES-256 and client-to-server communication. Listed certifications include ISO 9001:2015, SOC 2/AICPA, ISO/IEC 27001:2013, and ISO/IEC 27018:2014. Essentials costs $65 a month, billed monthly per seat; Enterprise pricing is by custom quote. A 30-day trial requires no card or installation and provides a basic vault, though not all integrations. Desktop software supports 64-bit Windows; macOS and Linux users access M-Files through the web. Mobile apps are available for iOS and Android, alongside APIs and a UI extensibility framework.