Hyland OnBase vs Vectara
Hyland OnBase
hyland.com
Vectara
vectara.comSide by side
| Figure | Hyland OnBase | Vectara |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Insight Engines | 8.2 (#4) | 7.0 (#15) |
| API | The Foundation 26.1 documentation includes a dedicated API Server component with authentication, database, operating-system, browser and hosting requirements. | Vectara provides REST APIs at api.vectara.io/v2 and authenticates requests with API keys or OAuth 2.0. |
| Founded | 1991 | 2020 |
| Integrations | Hyland lists prebuilt connectors for Salesforce, SAP, Workday, Microsoft Office, Outlook and Infor, plus screen-level and data-level integration methods. | Documented pipeline sources include S3, Google Drive, SharePoint, Box, Web, Confluence, and SCIM, while messaging connectors include Slack, Google Chat, and Zoom Contact Center. |
| Support | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. | Enterprise-tier accounts can receive written uptime and support response-time SLA guarantees through Vectara's online ticketing system. |
| What it does | OnBase is an AI-enabled operational content-management system that captures and governs enterprise documents, automates content workflows, and supplies data to business systems. | The platform supports building agents that search company data, call external APIs, take actions, and retain context across conversation turns. |
Plans
Vectara
- 30 Day Free TrialFree
- On-premPrice not published
- SaaSPrice not published
- VPCPrice not published
In their own words
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.