HyperDX vs Middleware
HyperDX
hyperdx.io
Middleware
middleware.ioSide by side
| Figure | HyperDX | Middleware |
|---|---|---|
| Price from | $20/mo | $0.30/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Application Performance & Observability - Midmarket Software | 8.9 (#2) | 8.9 (#3) |
| Spec score · Observability Platforms | 9.0 (#3) | 8.9 (#5) |
| Audience | The Starter plan is described as great for small teams, and the product is presented as a tool for engineering teams diagnosing production issues. | Middleware says its mission is to empower organizations of all sizes to modernize their infrastructure stack with observability tools. |
| Company size | Crunchbase places HyperDX in the 1–10 employee range and lists San Mateo, California as its location. | LinkedIn lists Middleware as privately held, headquartered in San Francisco, founded in 2022 and employing 51–200 people. |
| Integrations | Documented ingestion options include OpenTelemetry, Fluentd, Fluent Bit, Syslog, AWS services, Cloudflare Workers, Docker, Fly.io, Heroku, Kubernetes and Vercel. | Documented integrations include AWS, Azure, Google Cloud, Vercel, databases, Datadog, Grafana, Prometheus, Logstash, Fluentd and the OpenTelemetry Collector. |
| Product | HyperDX is a cloud-based production monitoring and debugging tool for correlating logs, metrics, traces, and user sessions in one place. | Middleware describes itself as a full-stack observability platform that detects issues across infrastructure, APM, and real user monitoring and helps resolve them with its AI SRE Agent. |
| Public API | The documentation navigation includes API guides for managing alerts, managing dashboards and querying chart data. | A custom-log API accepts POST requests at demo.middleware.io/v1/logs authenticated with a Middleware API key. |
| Rating on G2 | 5.0 out of 5 from 1 review | 4.7 out of 5 from 56 reviews |
| SDKs | Installation guides cover JavaScript browser, Elixir, Go, Java, NestJS, Next.js, Node.js, Deno, Python, React Native and Ruby on Rails. | Manual SDK instrumentation is available alongside auto-instrumentation for Python, Node.js, Java, .NET and Go. |
| Security | The site links to a SOC 2 Type II Security and Trust Center. | Middleware says customer data is encrypted at rest and in transit using TLS 1.2+ and AES-256. |
| Security compliance | The website states that HyperDX is SOC 2 Type II compliant. | Middleware states that it is SOC 2 Type II, GDPR, HIPAA and ISO 27001 certified and encrypts data in transit and at rest. |
| Support | The site lists [email protected] and links to its Discord community. | Free users receive community support, pay-as-you-go customers get a dedicated Slack or Teams channel, and custom-contract customers receive an account team and 24x7 support. |
| What it does | HyperDX is a production observability and debugging platform that brings logs, metrics, traces, errors and user sessions into one interface. | Middleware is a cloud observability platform that collects telemetry, logs and events and presents dashboards, alerts and AI-driven root-cause analysis. |
Plans
In their own words
HyperDX
HyperDX is a cloud-based production monitoring and debugging tool that brings logs, metrics, traces, and user sessions together. It is an open-source observability platform powered by ClickHouse and OpenTelemetry, with cloud and self-hosted deployment options across web, Linux, API, and self-hosted environments. Full-text search works across events without complex query syntax. Users can create visualizations and alerts, while notifications can go to Slack, email, or PagerDuty. Session replays link automatically with backend logs and traces, and recurring log patterns are grouped into clusters. Documented SDKs cover Elixir, Go, Java, browser JavaScript, Nest.js, Next.js, Node.js, Python, React Native, and Ruby on Rails. The Free plan costs nothing and includes 3 GB monthly, 3-day retention, and one user. Starter costs $20 a month with 50 GB, 30-day retention, and unlimited users. Enterprise has custom pricing. Billing adds charges above 50 GB monthly and for metrics usage.
Middleware
Middleware is a hybrid observability platform for detecting and resolving issues across infrastructure, application performance, and real-user monitoring. Its listed coverage includes infrastructure monitoring, logs, metrics, distributed tracing, database monitoring, synthetic monitoring, browser testing, and LLM observability. The AI SRE Agent and OpsAI capabilities include root cause analysis, automatic issue detection, faster issue solving, and automatic PR generation. The Free Forever plan costs nothing and includes up to 100GB of data, 1k RUM sessions, 20k synthetic checks, 10 browser test runs, and 2 million OpsAI tokens, with 14-day retention and community support. Pay As You Go costs $0.30 a month, billed according to use, with default 30-day retention. Middleware lists 450+ integrations and a Public API. It runs on Android, iOS, Linux, macOS, web, Windows, and API. The company says it encrypts customer data in transit and at rest using TLS 1.2+ and AES-256.