HyperDX vs TigerOps
HyperDX
hyperdx.ioTigerOps
tigerops.ioSide by side
| Figure | HyperDX | TigerOps |
|---|---|---|
| Price from | $20/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Log Management Software | 9.1 (#9) | 7.6 (#81) |
| Free plan | Yes | Yes |
| Integrations | Documented ingestion options include OpenTelemetry, Fluentd, Fluent Bit, Syslog, AWS services, Cloudflare Workers, Docker, Fly.io, Heroku, Kubernetes and Vercel. | The integrations page lists 275+ integrations and names cloud providers, containers, CI/CD, languages, databases, messaging, alerting, and standards among its categories. |
| Product | HyperDX is a cloud-based production monitoring and debugging tool for correlating logs, metrics, traces, and user sessions in one place. | TigerOps describes itself as an agentic AI observability platform for monitoring and autonomously resolving production issues. |
| Security | The site links to a SOC 2 Type II Security and Trust Center. | The security page states that stored data is encrypted with AES-256-GCM and API and agent traffic uses TLS 1.3. |
| Support | The site lists [email protected] and links to its Discord community. | The contact page states Pro technical support has a 24-hour SLA and Enterprise support has a 4-hour SLA. |
Plans
In their own words
HyperDX
HyperDX is a cloud-based production monitoring and debugging tool that brings logs, metrics, traces, and user sessions together. It is an open-source observability platform powered by ClickHouse and OpenTelemetry, with cloud and self-hosted deployment options across web, Linux, API, and self-hosted environments. Full-text search works across events without complex query syntax. Users can create visualizations and alerts, while notifications can go to Slack, email, or PagerDuty. Session replays link automatically with backend logs and traces, and recurring log patterns are grouped into clusters. Documented SDKs cover Elixir, Go, Java, browser JavaScript, Nest.js, Next.js, Node.js, Python, React Native, and Ruby on Rails. The Free plan costs nothing and includes 3 GB monthly, 3-day retention, and one user. Starter costs $20 a month with 50 GB, 30-day retention, and unlimited users. Enterprise has custom pricing. Billing adds charges above 50 GB monthly and for metrics usage.
TigerOps
TigerOps describes itself as an agentic AI observability platform for monitoring production issues and carrying out pre-approved remediation. It ingests metrics, traces, logs, and events for AI-based correlation, anomaly detection, root cause analysis, and forecasting. Its AI SRE Agent can detect incidents, identify causes, and execute actions such as restarting services, scaling deployments, or rolling back releases. Listed features include infrastructure monitoring, APM, real user and synthetic monitoring, error tracking, dashboards, and alerting. TigerOps lists more than 275 integrations, including AWS, Google Cloud, Azure, Kubernetes, Docker, Terraform, Prometheus, Grafana, OpenTelemetry, PostgreSQL, Redis, and PagerDuty. The free plan is free and includes five hosts, one-day log and metric retention, 1 GB of logs per day, 10,000 synthetic checks per month, one user seat, and community support. On Free and Pro, excess logs are dropped and trigger an alert. TigerOps says stored data uses AES-256-GCM encryption and API and agent traffic uses TLS 1.3. The company was founded in 2023 and lists offices in San Francisco, London, and Chennai.