Hyperlogs vs TrueContext
Hyperlogs
hyperlogs.com
TrueContext
truecontext.comSide by side
| Figure | Hyperlogs | TrueContext |
|---|---|---|
| Price from | — | $400/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Inspection Software | 7.8 (#17) | 8.5 (#8) |
| Headquarters | Ashburn, Virginia, United States | Kanata (Ottawa), Ontario, Canada |
| Integrations | The Professional plan lists Zapier and integrations; the Enterprise plan lists API access. | Supported connections include Salesforce, ServiceNow, ServiceMax, Microsoft 365, Google Workspace, Box, Dropbox, FTP/SFTP, webhooks, Power BI and Tableau. |
| Intended users | Hyperlogs says it serves inspection companies, facilities teams, and field survey providers. | The platform is presented for field service organizations, including industrial equipment, medical equipment, and oil and gas industries. |
| Product | Hyperlogs is cloud-based software for inspection management, facilities management, and field surveys. | TrueContext is a field service workflow platform with context-aware forms and AI-augmented mobile workflows for frontline teams. |
| Support | The plans list email support for Small Teams, priority support for Professional, and 24/7 priority support for Enterprise. | The Digital plan includes live support via phone, chat, and email. |
| Trial | The pricing page offers a 14-day free trial with full feature access and no limit on trial users. | The maker offers a free trial with full platform functionality and no credit card required; the trial page does not state its duration. |
Plans
Hyperlogs
- EnterprisePriced on request
- ProfessionalPriced on request
- Small TeamsPriced on request
TrueContext
- Digital$400 a month
- ElitePriced on request
- IntelligentPriced on request
In their own words
Hyperlogs
Hyperlogs is cloud-based software for inspection management, facilities management, and field surveys. Teams can conduct mobile inspections on iOS and Android, recording photos, notes, signatures, and GPS locations while on site. Custom digital checklists can be built from scratch or based on prebuilt templates. Inspections continue offline and synchronize after reconnection. The platform produces shareable PDF reports containing photos and findings, and includes forms, workflows, and workflow automation. Professional adds a smart report assistant, advanced conditional logic, dashboards, analytics, Zapier and other integrations, plus priority support. Enterprise adds API access, SSO, advanced security, white-label web and mobile, custom terms and SLA, a dedicated success team, and an on-premise deployment option. Hyperlogs says it complements an existing CAFM system. Pricing is available by quote, with a 14-day free trial offering full feature access and no trial-user limit.
TrueContext
TrueContext is a field service workflow platform for frontline teams, combining context-aware forms with AI-augmented mobile workflows. Its low-code tools support form building, conditional logic, approvals, file uploads, and templates; workflows can dispatch jobs, guide work, and generate job reports. Mobile apps support offline work and data capture where connectivity is unavailable. Integrations named by the maker include ServiceNow, Salesforce, ServiceMax, Microsoft 365, Google Workspace, Dropbox, and Zendesk, with REST API and webhooks also available. The Intelligent tier includes connectors, app-to-app integrations, REST API, and BI integrations; Elite adds on-demand data sources and webhooks. Customers can store data on TrueContext servers or direct it to preferred destinations in their own infrastructure. The maker describes HIPAA and HITECH verification, SOC 2 Type II certification, and Title 21 CFR Part 11 compliance, alongside TLS 1.2 protection in transit and AES 256 encryption at rest. TrueContext states 99.9% system availability. Digital costs $400 a month, billed annually, for the entire team; Intelligent and Elite use custom pricing.