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IBM On Call Manager vs IncidentRelay

IBM On Call Manager

ibm.com

IncidentRelay

incidentrelay.io

Side by side

FigureIBM On Call ManagerIncidentRelay
Price from—Free
Free plan—Yes
Free trial——
Open source——
WebYesYes
Linux—Yes
iOSYes—
AndroidYes—
API—Yes
Self-hosted—Yes
Plans published01
Spec score · On-Call Management Software6.1 (#30)8.2 (#12)

Plans

IBM On Call Manager

No plans published.

IBM On Call Manager pricing →

IncidentRelay

  • IncidentRelayFree

IncidentRelay pricing →

In their own words

IBM On Call Manager

IBM On Call Manager has no write-up on Specifiction yet; its figures are above.

Visit ibm.com

IncidentRelay

IncidentRelay is open-source software for self-hosted on-call management and incident response. It routes incoming alerts by source, labels, severity, and team ownership, then applies team rules and escalation policies. Teams can manage schedules, shifts, rotations, overrides, and escalation chains; responders can acknowledge, resolve, silence, or escalate alerts and temporarily shelve alert groups. Versioned event rules can enrich, group, route, suppress, and automate events, with execution history showing matches and results. Documented inputs include Alertmanager, AWS SNS and CloudWatch, Grafana, Datadog, Azure Monitor, Zabbix, Sentry, LibreNMS, PagerDuty Events API v2, RMON, heartbeats, and webhooks. Notifications include chat services, email, voice calls, outbound webhooks, and browser/PWA push. The automation interface provides Swagger UI, OpenAPI JSON, route-intake tokens, and personal API tokens. On-call calendars can be exported through CalDAV and ICS. Deployment options include Docker Compose, Kubernetes with Helm, RPM packages, and manual systemd installation. The IncidentRelay plan costs nothing; it is open-source and self-hosted.

Visit incidentrelay.io