iCustoms vs XEMI
iCustoms
icustoms.aiXEMI
xemi.ioSide by side
| Figure | iCustoms | XEMI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Customs Management Software | 7.4 (#11) | 7.6 (#9) |
| Company | The terms identify iCustoms as the business name of ClearCustoms Group LTD, registered in England and Wales, with a registered office in London. | The site’s terms identify the operator as XEMI Private Limited and list a Mumbai, India mailing address. |
| Document processing | Its Intelligent Document Processing product extracts, validates, and processes data from trade documents. | XEMI says its AI extracts data from more than 100 document types and validates documents across fields such as HS codes, quantities, and missing information. |
| Headquarters | London, UK | Mumbai, India |
| Integrations | The integrations page lists e-commerce platforms including Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems including SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. | The platform page lists ICEGATE, AIS, ULIP, LDB, FASTag, SAP, Oracle, email inboxes, shipping lines, airlines, and port systems; the integrations catalog says its detailed catalog is coming soon. |
| Pricing | The customs management page says pricing varies with requirements and directs customers to request a personalized quote. | The FAQ says pricing is flexible based on business needs and customers should contact sales for customized solutions; it does not state prices. |
| Product | iCustoms describes itself as an AI trade compliance platform for customs clearance and cross-border trade. | XEMI describes itself as a global trade management platform for importers, exporters, freight forwarders, and customs brokers. |
| Support | The carrier page says customer support is available by phone, email, or live chat for software use, customs regulations, and troubleshooting. | XEMI says it provides 24×7 support through WhatsApp, email, and phone, with a dedicated relationship manager. |
| Trial | The terms state that subscription payments begin after the free trial period, but do not specify its duration. | XEMI's refund and cancellation policy says subscriptions include a limited-period trial that can be cancelled before it ends without charges. |
Plans
In their own words
iCustoms
iCustoms is an AI-powered platform for customs and cross-border trade compliance, available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes trade-document data. iClassification uses AI to find HS codes across 32 or more countries. The iSecurity product supports filings including UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG. The company says its compliance team monitors regulatory updates and the platform updates automatically as rules change. Listed integrations include e-commerce services such as Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems such as SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.
XEMI
XEMI is a web-based global trade management platform for importers, exporters, customs brokers and freight forwarders. It brings together workflows for quotations, documents, regulatory filings, shipment tracking, invoicing and forwarding. Its AI tools capture and validate trade data, process more than 100 document types, and check for missing fields or mismatches across documents. XEMI Clear handles Bill of Entry and Shipping Bill filing to ICEGATE, with pre-filing validation; XEMI Traq tracks shipments across 330+ carriers and shares visibility across documents, workflows and stakeholders. XEMI Finance categorizes trade costs, connects them to shipments, and supports landed-cost visibility and reconciliation. Listed integrations include ICEGATE, DGFT, SAP, AIS, ULIP, FASTag, JNPT and Maersk, though its detailed integration catalog is not yet available. The platform supports declaration filing, HS classification, duty and tax calculation, compliance records and API access. It runs on the web, offers a limited-period trial, and has customized pricing on request. XEMI says onboarding, training and integration setup are included, and most customers process their first live shipments within 1–2 weeks of signing.